Client Service Manager

2 weeks ago

Central Region, Singapore EightyTwo Pte Ltd Full time $60,000 - $120,000 per year

We are looking for a candidate who exhibits high standards, excellent communication & organization skills as well as an ability to take initiative and prioritize daily tasks with great meticulousness

A strong ability to take charge and meet tight deadlines will ensure your success in this role.

Job Description

  • Being the main touch point for the company's clients
  • Not limited to attending inquiries from clients or prospects, liaison to any 3rd party vendors, suppliers, and partners of the company
  • Being able to achieve service excellence and guest relations to align our brand and our affluent client
  • Manage all written or verbal communications with prospective clients' enquiries, feedbacks or concerns, follow up and maintain proper records of clients in the database
  • Manage and schedule internal and external meetings as well as any other appointments
  • Update leads report, sales pipeline, and documents for meetings with accuracy
  • Working with marketing department to provide with idea and suggestions to improve the client experience
  • Execution of ad-hoc duties as instructed by the CEO

Requirements

  • Minimum 3 years' experience as Client Service Manager
  • Excellent communication and interpersonal skills
  • Independent, quick-on-action and flexible self-starter with high sense of responsibility
  • Strong ability to organize work well with deadlines in a fast-paced and dynamic environment
  • Experience and/ or interest in luxury lifestyle/ design industries, guest relations or hospitality would be a bonus

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