
Assistant Station Manager
1 week ago
Assistant Station Manager
Salary:
Basic salary of $1800 to $2200 (subjected to work experiences)
Fixed monthly allowance of $250.
Job Purpose:
Supports day-to-day station operations, including preparing for rail service, conducting security patrols, assisting commuters, and handling emergencies. Oversees commuter flow, crowd management, equipment recovery, incident response, and station access.
Responsibilities:
Customer Service: Troubleshoot AFC equipment (fare gates, ticketing machines), handle fare enquiries, assist unwell passengers with first aid, monitor CCTV, make necessary public announcements, and respond to alarms status.
Operations: Ensure commuter safety on escalators and trains, attend to platform/train incidents, perform hand signalman duties, assist with detrainment, provide travel guidance/directions, and man trains during faults to minimise delays.
Concourse Duties: Conduct inspections to address illegally parked or abandoned bicycles and belongings, and take appropriate action against fare evasion, misuse of concession tickets, or breaches of station regulations such as eating, drinking, or smoking within station premises.
Administrative Duties: Liaise with cleaning personnel for station upkeep. Report equipment faults to Station Manager and file report through via Maintenance Management System (MMS).
Opening & Closing of station: Open and close the station according to schedule, ensure all equipment is switched on/off, check for remaining passengers before closure, and facilitate track access during non-revenue hours, including safety checks after engineering trains.
Handles all train/station incidents and emergencies: Ensure proper signage and updates during service delays/incidents to keep passengers updated, and support service recovery during disruptions.
Manages and reports all incidents and emergency situations relating to:
Staff and passenger (e.g. accident, assault, molest, etc.)
Trains (e.g. alarms, faults and manning of trains)
Passenger Service Centre (take local control of MFT functions due to failure of signalling equipment, responding to alarms/defects)
Stations (e.g. crowd control, fire, bomb hoax, flooding, etc.)
Requirements
NITEC/Higher NITEC in Engineering discipline.
Able to perform 3 rotating shift work based on a duty roster.
Enjoys communicating with people and is service oriented.
Able to work in a fast-paced and customer-facing environment.
Possesses a service-oriented mindset and pleasant disposition.
Able to multi-task effectively when responding to station operation requirements.
For interested candidates, you may send a WhatsApp message to
EA License No. : 22C0937 (Lightverse Pte Ltd)
EA Personnel No. : R Gwen Lim)
-
Assistant Station Manager
4 weeks ago
Singapore ASIA-LINK TECHNOLOGY PTE LTD Full timeRoles & ResponsibilitiesJob Responsibilities:Customer ServiceMonitors and performs first level of maintenance for AFC equipment such as fare gates and ticketingmachinesAssists passengers with fare-related and directional enquiries, attends to unwell passengers and render firstaid when necessaryMonitors CCTV and makes necessary Public AnnouncementsAcknowledge...
-
Assistant Station Manager
2 weeks ago
Singapore SBS TRANSIT RAIL PTE. LTD. Full time**Responsibilities**: - Assist the duty Station Manager in the efficient and effective operation of the station and in the delivery of a quality customer service. - Handle all problems and matters that may arise in the day-to-day station and train operations. This includes monitoring passenger flow and exercising appropriate crowd control actions. - Ensure...
-
Assistant Station Manager, Circle Line
1 day ago
Singapore SMRT Trains Ltd Full timeCompany Description SMRT Trains Ltd was incorporated in 1987 and operates Singapore's first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail...
-
Assistant Station Manager DTL
1 week ago
Singapore SBS Transit Limited Full time $40,000 - $60,000 per yearResponsibilities:Operations and Customer Service Assist the Station Manager in daily operations and delivering quality customer service. Handle passenger issues, ticketing matters, and crowd control. Manage access to the station and operate the Passenger Service Centre.Safety and Compliance Enforce Rapid Transit Systems (RTS) Regulations and company...
-
Assistant Station Manager
7 days ago
Singapore SMRT TRAINS LTD. Full timeJob Purpose Assistant Station Manager works in a fast-paced and customer-facing environment and possesses a service-oriented mindset and pleasant disposition. He is able to multi-task effectively when responding to station operation requirements. Station Duties Assistant Station Manager supports the day-to-day station operations. These include preparing the...
-
Petrol Station Manager
1 week ago
Singapore SINOPEC HONG KONG (SINGAPORE) PTE. LTD. Full timeRoles & Responsibilities - Customer Service Delivery: manage and process all customer feedback, complaints, making sure customer services are provided as per required standard - Fuel Pumping Service: oversee the daily operations of in-charged station, making sure all pumping services operate in a smooth manner, including daily ordering, tanker discharge,...
-
Station Assistant
1 week ago
Singapore Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Station Assistant
1 week ago
Singapore Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
-
Station Operations Manager
1 week ago
Singapore Ninja Van Full timeAs an Operations Manager specializing in Last Mile team, you will play a crucial role in ensuring the efficient and timely delivery of goods to our customers’ doorsteps. You’ll oversee the final leg of the supply chain, managing logistics, transportation, and delivery processes. Your goal is to optimize last-mile operations, enhance customer...
-
Station Manager
1 week ago
Singapore Cheers Holdings (2004) Pte Ltd Full time $40,000 - $80,000 per yearJob ResponsibilitiesUndergo intensive On-The-Job Training as a Management Trainee including in-house training programmes before assigned to take charge of a retail outlet.Responsible for the daily smooth operation of a petrol station.Responsible for the operating discipline of a retail store which include profitability, personnel management, inventory...