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Assistant Station Manager DTL

2 weeks ago


Singapore SBS Transit Limited Full time $104,000 - $130,878 per year

Responsibilities:

  • Operations and Customer Service
  • Assist the Station Manager in daily operations and delivering quality customer service. 
  • Handle passenger issues, ticketing matters, and crowd control. 
  • Manage access to the station and operate the Passenger Service Centre.
  • Safety and Compliance
  • Enforce Rapid Transit Systems (RTS) Regulations and company safety policies. 
  • Conduct security patrols and coordinate with Transit Guards on security issues. 
  • Monitor for fire risks and prohibited items in railway premises. 
  • Ensure safe work practices, proper activation of staff protection devices, and valid track access qualifications.
  • Incident and Emergency Handling
  • Assist in managing station incidents and implementing the Safety Management System. 
  • Drive and operate passenger trains as needed, including acting as Emergency Train Operator. 
  • Manually set train routes locally in a safe and efficient manner when required.
  • Training and Development
  • Help train new staff and trainees through on-the-job training.

Perform other duties as directed by his/ her superiors.

Requirements:

  • Minimum 5 credits 'O' Levels
  • Able to reach a height of 200 cm with both hands
  • Willing to perform shift work, including night shift, weekends and Public Holidays
  • Minimum 2 years working experience, preferably in the service or retail industry
  • Required to manually operate station and trainborne equipment
  • Possess a pleasant disposition and personality
  • Good interpersonal skills with a passion to work with people
  • Ability to identify colours