Sales Operations Manager, SEA

Keywords: collaborative, supportive leadership, flexible working opportunities, inclusive, dependable, knowledgeable, training opportunities, generous pensions contributions

An exciting opportunity has arisen for a Sales Operations Manager to join a leading organisation in Singapore, supporting the South East Asia region. This role offers you the chance to make a significant impact by driving Salesforce CRM adoption and optimising sales processes across multicultural teams. You will be at the heart of regional operations, collaborating with Product, Marketing, and IT functions to deliver actionable insights that enhance business performance. With a competitive salary package and the potential for flexible working arrangements, this position is ideal for someone who thrives in an inclusive environment where your expertise will be valued and your professional growth supported through ongoing training opportunities.

• Opportunity to work closely with diverse teams across South East Asia, fostering collaboration and knowledge sharing while promoting best practices in sales strategy and CRM optimisation.
• Supportive leadership and a culture that values inclusivity, professional development, and generous pension contributions, ensuring you feel empowered and appreciated throughout your career journey.

What you'll do:

As a Sales Operations Manager South East Asia based in Singapore, you will play a pivotal role in shaping the future of sales operations across the region. Your day-to-day activities will involve close collaboration with cross-functional teams including Product, Marketing, IT, and Sales. By championing the adoption of Salesforce CRM, you will empower teams to harness technology for improved productivity and business outcomes. You will be responsible for generating insightful reports from multiple data sources, translating these into strategic actions that elevate sales performance. Your ability to develop tailored strategies for diverse teams will be crucial in driving success. The role also involves facilitating training sessions to ensure all team members are equipped with the skills needed to excel. Success in this position requires a passion for collaboration, an analytical mindset, and a commitment to fostering an inclusive workplace where everyone can thrive.

• Lead the implementation and drive adoption of Salesforce CRM across all Sales teams within the South East Asia region, ensuring seamless integration into daily workflows.
• Partner collaboratively with Product and Marketing functions to provide relevant information extracted from Salesforce CRM, enabling data-driven decision making.
• Work closely with IT teams to optimise the Salesforce system, generate comprehensive reports, and ensure system reliability for all users.
• Promote the effective use of Salesforce as a tool to support sales deliverables that align with business goals, productivity targets, and workflow integration.
• Leverage multiple data sources including Salesforce to generate valuable insights and track key performance indicators (KPIs) for continuous improvement.
• Translate complex CRM data into clear, actionable insights that drive measurable improvements in sales performance across regional teams.
• Develop impactful sales strategies tailored for the Sales Team, focusing on improving performance metrics and establishing robust measurement frameworks.
• Implement new processes and best practices that enhance efficiency and foster a collaborative environment among multicultural teams.
• Engage regularly with stakeholders across various departments to ensure alignment of sales operations objectives with broader organisational goals.
• Facilitate training sessions and workshops to encourage knowledge sharing and maximise the benefits of Salesforce CRM adoption.

What you bring:

The ideal candidate for the Sales Operations Manager South East Asia position will possess extensive experience within healthcare or pharmaceutical industries, bringing both technical proficiency with and strong interpersonal skills. Your background should include successful management of regional projects or teams across Asia, demonstrating your ability to navigate complex environments while fostering collaboration. You will have a history of transforming CRM data into meaningful strategies that drive measurable improvements in sales performance. Your communication skills will enable you to engage effectively with stakeholders at all levels, while your willingness to travel underscores your dedication to building lasting connections throughout South East Asia. A commitment to inclusivity and knowledge sharing will set you apart as someone who not only delivers results but also contributes positively to team culture.

• Bachelor's degree in Business, Life Sciences or a related field is required to demonstrate your foundational understanding of industry principles.
• A minimum of five years' experience managing sales operations within healthcare or pharmaceutical sectors ensures you bring proven expertise relevant to this role.
• Hands-on experience with is highly preferred as it enables you to lead system implementation and optimisation effectively.
• Exceptional communication skills are essential for engaging stakeholders across multicultural teams throughout South East Asia.
• Demonstrated ability managing regional projects or teams across Asia showcases your capacity for cross-border collaboration and coordination.
• Proven track record of translating CRM data into actionable insights highlights your analytical abilities and attention to detail.
• Experience developing impactful sales strategies that improve performance metrics is vital for driving results within diverse teams.
• Ability to facilitate training sessions and workshops supports knowledge sharing and skill development among colleagues.
• Willingness to travel within SEA countries reflects your commitment to building strong relationships across the region.
• A collaborative approach combined with sensitivity towards cultural differences ensures harmonious teamwork.

What sets this company apart:

This organisation stands out as a leader in its field by prioritising employee wellbeing through supportive leadership practices and an inclusive culture. Employees benefit from flexible working opportunities designed to accommodate individual needs while maintaining high standards of professionalism. Generous pension contributions reflect a long-term investment in staff security, while ongoing training programmes ensure continuous professional growth. The company fosters an environment where collaboration is encouraged across all levels-empowering individuals from diverse backgrounds to share ideas freely. With a reputation for dependability and knowledge-sharing, this employer provides an exceptional platform for those seeking both personal fulfilment and career advancement within a dynamic regional context.

What's next:

If you are ready to take the next step in your career journey as Sales Operations Manager, SEA (12-months' contract), seize this opportunity today

Apply today by clicking on the link provided-your future starts here.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: E | EA Licence No.: 03C5451

EA Registration No.: R Anarane Thng