Mobility & People Services Executive

4 days ago

Tampines North, Singapore DFI Retail Group Full time $40,000 - $60,000 per year

About Us

At 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion.

The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.

The Group's parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group's businesses are managed from Hong Kong.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The Executive, Mobility & People Services, will be a core part of the Mobility & People Services function and assist with processes that support the employee experience from onboarding to offboarding. The Executive will collaborate with other team members and various departments to ensure timely delivery of deliverables and enhance overall response quality and timelines.

Mobility:

  • Immigration management for Singapore (in-house):

  • Work Pass application submission, tracking, issuance

  • EP application submission, tracking, issuance (as back up)
  • 6 monthly medical tracking
  • Address compliance
  • Work Pass renewal tracking and issuance
  • Assignment services initiation to Mobility Vendor for all new relocations (outsourced)
  • Invoice management and team administration
  • Ad hoc projects (as needed)

  • People Services:

  • Conduct weekly new hire onboarding for store team members reliably

  • Manage Long Service award processes
  • Manage Baby Voucher process
  • Other lifecycle processes as requested
  • Local Compliance: Support with regulatory requirements in retail such as WICA claims filing, appeals for WICA cases, MoM survey responses, ESG reporting, data management reporting, and other such reporting requirements.
  • Digitization Initiatives: Support Assistant Manager/Head of People Services on digitization of current processes (MS Forms, automating work-flows, etc.).
  • Testing/Implementation support for P&C technology: When new technology initiatives are rolled out, support with testing, consolidation of feedback, revision to workflows and other required support.
  • Cyclical activities: Support letter preparation and system updates for bulk activities such as Annual salary reviews, Progressive wage model (PWM), Post Retirement processes and other similar activities with great attention to detail and target 100% accuracy.
  • Back-Up support: Be the cover for Senior Executive, People Services role and support each other as a team during time off.
  • Ad-hoc projects: Aside from the above, any other tasks requested for support from Assistant Manager/Head of People Services.

About You

  • Minimum 1-2 years' of relevant work experience handling people operations / work pass applications
  • Must be organized and meticulous and able to manage workload independently.
  • Confident & clear communication skills
  • Experience working within MoM systems like WPOL, EPOL is a plus.

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