Client Service Ambassador

7 days ago

Singapore Porcelain Full time $40,000 - $60,000 per year

A Client Service Ambassador (CSA) is the face of our brand and plays a key role in building lasting relationships with every client. The CSA ensures a warm and premium service experience while understanding client needs and offering thoughtful recommendations on Porcelains' range of products and treatments. While the role is centered around service, CSAS are also expected to support the customer journey, including when opportunities to guide a purchase arise, so that the client experience is seamless from start to end.

Responsibilities & Duties:

  • Attend to customers professionally across all touchpoints in-store, phone, email, or appointment channels
  • Respond promptly and clearly to customer queries and service needs
  • Deliver a premium service experience and represent Porcelains standards in-store
  • Maintain and update client interactions in the CRM system
  • Offer service insights, skincare tips, and product knowledge that support client goals
  • Build rapport and meaningful connections with clients to encourage return visits and trust
  • Recommend solutions in a sincere and helpful manner
  • Take ownership in resolving client issues and service recovery where needed
  • Work closely with the team (therapists, managers, etc.) to ensure overall customer satisfaction
  • Support basic retail operations: POS handling, store opening/closing, payment terminal use
  • Uphold outlet cleanliness, tidiness, and stock accuracy
  • Participate actively in team training and product knowledge sharing
  • Follow through with after-sales actions and client check-ins when relevant

Requirements:

  • At least a professional certification holder in any specialization
  • Prior experience in beauty, service, hospitality, and luxury retail preferred
  • Proficient in English & Mandarin (both written/spoken)
  • Well-groomed and presentable
  • Digitally proficient in MS Office Applications (Word/Excel/PowerPoint)
  • Strong communication and interpersonal skills

  • Client Service Ambassador

    2 days ago

    Singapore Porcelain Full time

    A Client Service Ambassador (CSA) is the face of our brand and plays a key role in building lasting relationships with every client. The CSA ensures a warm and premium service experience while understanding client needs and offering thoughtful recommendations on Porcelains' range of products and treatments. While the role is centered around service, CSAS are...

  • Client Service Ambassador

    1 week ago

    Singapore Porcelain Pte Ltd Full time

    A Client Service Ambassador (CSA) is the face of our brand and plays a key role in building lasting relationships with every client. The CSA ensures a warm and premium service experience while understanding client needs and offering thoughtful recommendations on Porcelains' range of products and treatments. While the role is centered around service, CSAs are...

  • Client Service Ambassador

    2 weeks ago

    Singapore Porcelain Pte Ltd Full time

    A Client Service Ambassador (CSA) is the face of our brand and plays a key role in building lasting relationships with every client. The CSA ensures a warm and premium service experience while understanding client needs and offering thoughtful recommendations on Porcelains' range of products and treatments. While the role is centered around service,...

  • Brand Ambassador

    4 days ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    PERMANENT JOBS! **_JUNIOR EXECUTIVE _**: **_BRAND AMBASSADOR / CUSTOMER SERVICE _**: - (SALARY - $1700.00 - $2100.00) _ SINGAPOREANS ONLY **LOCATION** City Hall **JOB DESCRIPTION** - Play a key supporting role in the department’s daily operations - Liaise with different stake holders and develop a good understanding of clients’ company structure,...

  • Service Ambassador

    1 week ago

    Singapore Lotte Duty Free Singapore Full time

    4 weeks ago Be among the first 25 applicants Lotte Duty Free Singapore provided pay range This range is provided by Lotte Duty Free Singapore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range SGD30,000.00/yr - SGD36,000.00/yr Greet and engage with travelers in a friendly and professional...

  • Service Ambassador

    12 hours ago

    Singapore BullionStar Full time

    2 days ago Be among the first 25 applicants About BullionStar BullionStar is Singapore’s premier bullion dealer, offering a seamless experience for customers to buy, store, and sell precious metals. With a reputation built on integrity, transparency, and innovation, we provide our customers with world‐class service and convenience. We are now looking to...

  • Workplace Ambassador

    2 days ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **CONTRACT JOBS!**: **(4 Months Contract)**: **_With possibility of extension _**: **SINGAPOREANS/ PRs ONLY**: **(**Salary -**$3,000.00 to $3,600.00**)**: Our client is a leading global payments technology company that enables individuals, businesses, and economies to thrive by facilitating secure electronic payments across more than 200 countries and...

  • Service Ambassador

    4 days ago

    Singapore GOOD BEGINNINGS PTE. LTD. Full time

    IMMEDIATE HIRE We are looking for creative individuals that is keen to work in a Fun and Magical environment. Individuals should be comfortable with engaging customers and narrating The Wizard's Brew experience to customers. The Wizard’s Brew is a new dessert & bar in Chinatown and we are looking to hire full time service ambassador. Basic...

  • Client Services Specialist

    8 hours ago

    Singapore Moody's Investors Service Full time

    **Customer & External Relations**: - Responsible for providing superior customer service as the point of contact across a range of research and data products, ensuring all clients perceive Moody's to be the provider of choice. - Resolve client issues, complete specific client requests, and advance product requests to the appropriate Service Specialist or...

  • Service Ambassador

    5 days ago

    Singapore BullionStar Full time $29,440 - $36,000 per year

    Location: SingaporeService AmbassadorAbout BullionStarBullionStar is Singapore's premier bullion dealer, offering a seamless experience for customers to buy, store, and sell precious metals. With a reputation built on integrity, transparency, and innovation, we provide our customers with world-class service and convenience. We are now looking to expand our...