Service Ambassador

2 days ago

Singapore BullionStar Full time $29,440 - $36,000 per year

Location: Singapore

Service Ambassador

About BullionStar

BullionStar is Singapore's premier bullion dealer, offering a seamless experience for customers to buy, store, and sell precious metals. With a reputation built on integrity, transparency, and innovation, we provide our customers with world-class service and convenience. We are now looking to expand our team with dedicated and service-oriented individuals who are passionate about creating exceptional customer experiences.

The Role

This role plays a vital part in ensuring a smooth and efficient customer experience within our showroom. You will assist walk-in customers by attending to their inquiries, guiding them through their purchase or collection process, and helping to reduce waiting time by proactively assisting with their orders. As a Service Ambassador, you will be the first point of contact for many of our customers, setting the tone for their overall experience with BullionStar. This role is ideal for individuals with strong interpersonal skills, a positive attitude, and an interest in the precious metals industry.

Responsibilities

  • Welcome and attend to walk-in customers in a professional and courteous manner.
  • Assist customers with their inquiries and provide information about BullionStar's products and services.
  • Support customers in placing orders and converting them into collection orders where applicable.
  • Help manage and minimise customer waiting time through proactive engagement and efficient coordination.
  • Work closely with the Counter and Operations teams to ensure smooth customer flow and service delivery.
  • Maintain a clean, organised, and professional front-line environment at all times.
  • Uphold BullionStar's high standards of customer service and brand image.

Requirements

  • Strong interpersonal and communication skills.
  • Positive attitude with a genuine passion for customer service.
  • Team player who can work collaboratively in a fast-paced environment.
  • Detail-oriented, organised, and able to handle multiple tasks efficiently.
  • Previous experience in retail, hospitality, or customer service roles is advantageous but not required.
  • Ability to speak confidently and professionally with customers.

Location & Work Hours

The job location is BullionStar's bullion shop, showroom, and vault at 45 New Bridge Road. This bustling location is situated between Chinatown and Clarke Quay, with Clarke Quay MRT just across the road, making commuting easy.

5-day work week, including 1 Saturday.

Salary and Benefits

The salary is dependent on your capability, experience, and skills. The typical starting salary is from SGD 2,400 to SGD 3,000 per month for a driven candidate. BullionStar furthermore offers reimbursement of medical bills and access to an employee health and fitness benefit program. This is a 6 month contract role with the potential for conversion to full-time employment based on performance and company needs.

  • Customer Service Ambassadors

    6 days ago

    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    **CONTRACT JOBS!**: **CUSTOMER SERVICE AMBASSADORS (CSA)**: **SINGAPOREANS/ PRs ONLY**: **COMMITMENT PERIOD**: **MAY 2025 ONWARDS**: **LOCATION** MANDAI **JOB DESCRIPTION** - Provide customer service and assist the public - Provide directional guidance to visitors; - Assist with the use of self-help kiosks; and - Address queries related to cremation and...

  • Service Ambassador

    5 days ago

    Singapore Lotte Duty Free Singapore Full time

    4 weeks ago Be among the first 25 applicants Lotte Duty Free Singapore provided pay range This range is provided by Lotte Duty Free Singapore. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range SGD30,000.00/yr - SGD36,000.00/yr Greet and engage with travelers in a friendly and professional...

  • Customer Service Ambassador

    4 days ago

    Singapore Space Singapore Pte. Ltd Full time

    **Singapore - Customer Service Ambassador**: **CUSTOMER SERVICE AMBASSADOR** An established premium design and lifestyle resource in Singapore, Space has further raised the standards of contract solutions with recent completion of large scale projects from residential to workplaces and even the aviation sector. The Space contract team works alongside the...

  • Service Crew

    6 days ago

    Singapore SKY WISE INVESTMENT PTE. LTD. Full time

    **_We are looking for: _** Service Crew / Service Ambassador with - Pleasant personality - Excellent customer service skill **Why Join Us?** - Attractive Salary Package - Positive Working Culture - Growing Company **Responsibilities**: - Welcome guest in a warm and friendly manner, assisting and directing them appropriately - Acts as an ambassador on...

  • Service Ambassador

    6 days ago

    Singapore HAN'S CAFE & CAKE HOUSE PTE. LTD. Full time

    We are hiring a Service Ambassador to elevate our service delivery and customer experience! 1. People Development - Responsible for on-the-ground training and coaching of new Service staff. - Provide coaching & counselling to team members to improve service levels, where necessary. 2. Service Process Improvement - Gather data through audits, customer...

  • Service Ambassador

    1 week ago

    Singapore SAINT-LOUIS HOUSE PTE. LTD. Full time

    The Grande Whisky Museum is Singapore's foremost premium whiskies and spirits collector venue. We specialise in rare and premium whiskies and other fine spirits. This is an opportunity to be part of a team with the best range of products in Asia, from the rarest to the latest in this industry has produced. We are looking for passionate and service-driven...

  • Service Ambassador

    3 hours ago

    Singapore SAINT-LOUIS HOUSE PTE. LTD. Full time

    The Grande Whisky Museum is Singapore's foremost premium whiskies and spirits collector venue. We specialise in rare and premium whiskies and other fine spirits. This is an opportunity to be part of a team with the best range of products in Asia, from the rarest to the latest in this industry has produced.We are looking for passionate and service-driven...

  • Service Ambassador

    6 days ago

    Singapore Cheeky Don Full time

    Brand new Japanese fusion restaurant looking for a great team member! Job title: Service Ambassador Job Role: Serve customers at the restaurant with a smile! Salary Package: Basic $1800 per month Attendance Bonus: From $300 a month Performance Bonus and Review every 6 months. From $1000 onwards 14 Days Annual Leave 28 Days Hospitalisation Leave 6...

  • Services Ambassador

    1 week ago

    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of the amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape. The **Services Ambassador (Banquet) **is responsible for providing courteous and efficient food and beverage services to the guests according to the established standard of operations of the outlet. **Our Expectations**: - Ensure that mis-en-place/side station...

  • Services Ambassador

    3 days ago

    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of the pre-opening team of PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape. The **Services Ambassador (Banquet) **is responsible for providing courteous and efficient food and beverage services to the guests according to the established standard of operations of the outlet. **Our Expectations**: - Ensure that mis-en-place/side...