Senior / Service Sales Engineer

2 weeks ago

NorthEast Region, Singapore Daikin Airconditioning (Singapore) Pte. Ltd. Full time $80,000 - $120,000 per year

Responsibilities

  • Provide guidance, coaching, and leadership to the maintenance sales team, fostering a collaborative and motivated environment.
  • Collaborate with senior management to develop and execute effective sales strategies, including identifying target markets, setting sales goals, and defining sales tactics.
  • Build and maintain strong relationships with key clients, addressing their needs, identifying opportunities for upselling or cross-selling, and ensuring client satisfaction.
  • Lead efforts to identify and pursue new business opportunities, expanding the company's client base and market presence in the maintenance sector.
  • Manage the entire sales process, from lead generation and qualification to proposal development, negotiation, and contract signing.
  • Track and analyze sales performance, pipeline progression, and key performance indicators (KPIs), providing regular reports to senior management.
  • Collaborate with the sales team to create compelling and tailored proposals and presentations that effectively communicate the value of maintenance services.
  • Stay updated with industry trends, market developments, and competitor activities to adjust sales strategies and stay competitive.
  • Engage directly with clients to understand their needs, present solutions, and address inquiries, building trust and long-term relationships.
  • Collaborate with internal departments, such as technical teams, operations, and marketing to ensure seamless project execution and customer satisfaction.
  • Assist in the development and management of sales budgets, forecasting revenue projections, and managing expenses.
  • Develop training programs to enhance the sales team's product knowledge, sales techniques, and customer relationship skills.
  • Represent the company at industry events, conferences, and trade shows to promote services and establish new contacts.
  • Conduct regular performance evaluations of sales team members, providing constructive feedback and identifying areas for improvement.
  • Continuously evaluate and refine sales processes, strategies, and customer engagement approaches to drive efficiency and effectiveness.
  • Any adhoc duties as assigned by HOD

Job Requirements

  • Degree / Diploma in Mechanical Engineering
  • Experience in ACMV or HVAC systems is advantage
  • Possessed strong sales skills including prospecting, lead generation, negotiation, and closing deals. Effectively communicate the value proposition of maintenance contracts to meet client needs.
  • Skilled in networking, rapport-building, and customer relationship management. Build and maintain strong relationships with clients, contractors, and other stakeholders is crucial.
  • Excellent communication skills, both verbal and written, are necessary for interacting with clients, contractors, and other stakeholders.
  • Ability to analyze complex maintenance issues, identify root causes, and develop effective solutions is crucial. Troubleshoot problems efficiently and make sound decisions under pressure.
  • Diven by results and able to meet or exceed sales targets. Demonstrated ability to achieve sales quotas and grow revenue streams is highly valued.

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