Sales Operations Assistant

1 week ago


Ang Mo Kio New Town, Singapore Menicon Singapore Pte Ltd Full time $40,000 - $80,000 per year

Duties & Responsibilities:

  • Assist in order processing, fulfilment, and logistics to ensure customer satisfaction, including maintaining accurate sales and logistics records.
  • Proactively address and resolve customer inquiries and complaints, improving customer relationships and experience.
  • Support the implementation of customer service solutions and business process improvements to enhance efficiency.
  • Collect customer feedback, coordinate with team members, and assist in accounts and ad-hoc tasks as needed.

Experience:

  • NITEC in Customer Experience, Business Administration or Accountancy
  • Proficient in Microsoft Excel and Word, with excellent communication skills and a professional, positive attitude.

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