Sales Coordinate Executive
1 day ago
A Problem solver, passion organized team player with good interpersonal and communication skills set, resourceful and adaptive to change. The ability to track & tracing the status of sales orders by means of system, closely monitor to ensure delivery schedules are met. The role is a diverse one, involving a range of duties including planning, work assignment, coordinating meetings, addressing customer issues or complaints and resolving problems. Alert with marketing trends and always looking at ways to improve customer service, recommend viable working methods, standard operating procedures (SOP) and working conditions.
Good interpersonal and communication skills
Ability to track & tracing the status of sales orders
Alert the market trends and ways for improvement in customer service
Duties and Responsibilities
Liaise with overseas & local customers for existing and new products & services
Responsible to forecast and achieve sales target and market new products
Provide service support and solutions to customer enquiries
Close follow-up skills and prompt response to service customer requirements
Track & tracing the status of worker orders with in-house production control to meet scheduled of delivery
Weekly coordination with customer to update status of sales orders meeting delivery scheduled
Daily administrative work handling local & overseas customer inquiries, processing sales order entry, formulation of quotations and after-sales services
Ensure smooth work processing of sales order to work order promptly from Sales admin to in-house production (e.g. Clients, Vendors, Suppliers, Freight Forwarders, and Inventory Store) including tracking of sales order, project status and shipment or sales order delivery progress
Compile and update weekly & monthly sales order reports and Ad-hoc activities.
To assist in maintaining in-house Catalogue, Files and updating of products prices.
Prepare monthly, quarterly and yearly reports to evaluate local and international markets, customers, products & services and competitors for analysis study
Able to meeting with customers requirement or Ad-hoc activities if is required
Requirements
Ability to read and interpret engineering (AUTOCAD) or 3D drawings will be an added advantage
• Diploma or equivalent of certificate
• Min 3 year working experience in Sales or Customer Service
• Industry Proficient in SAP software and MS Office applications
• Resourceful and adaptive to work requirements change
• Problem solving and a passion organized team player with good communication skills
• 5.5 day work week
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