Duty Manager
4 days ago
We are seeking a dedicated and dynamic Duty Manager to join our Front Office team. This is a unique opportunity to play a pivotal role in the daily operations of our hotel, ensuring excellence in service and unforgettable moments for our guests.
Job Duties:
- Warmly welcome and assist guests with professionalism and genuine hospitality.
- Promptly address and resolve guest concerns to ensure satisfaction.
- Oversee daily hotel operations for seamless and efficient service delivery.
- Collaborate with various departments to maintain high-quality standards.
- Lead, motivate, and inspire a diverse team to achieve service excellence.
- Support staff development through guidance and mentorship.
- Serve as the primary contact during emergencies, ensuring swift and appropriate action.
- Enforce safety and security protocols across the property.
- Manage shift operations, ensuring optimal staffing and performance.
Talent Profiles:
- Proven experience in a managerial role within a 5-star hotel or upscale hospitality environment.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations and guest service standards.
- Excellent problem-solving abilities with a customer-first mindset.
Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.
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Executive, Talent Acquisition
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Executive Pastry Chef
2 days ago
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Project Manager
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Executive Manager
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Facilities Manager
1 week ago
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