Frontline Service Officer

1 week ago

Geylang Bahru, Singapore PERSOL Full time $30,000 - $60,000 per year

Leading Utilities Group company

Duration: 2 years subject to extendable/convertible

Working Location: Kallang Sector

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

L1 Counter Duty:

Setup of counter prior to opening and closing of counter at the end of the day

Greet and welcome visitors and manage visitor queue

Verify guest has a genuine meeting prior to registering entry into Building

Liaise with Corp Security and Concierge Team for the registration of guests and handling of difficult guests

Company point of contact to internal staff (contact host/SPS Customer Manager (on public enquiries).

Manage logistics such as putting out umbrella/umbrella sleeves during wet weather and replenish stationery

Process pre-registration and liaise with requestors on the collection of v-passes

Record any L1 incident in shared drive

Daily records of v-passes

L2 Counter Duty:

Setup and closing of counter

Ensure directory panels and meeting room booking panels are in working condition

Direct visitors to meeting rooms

Attend to meeting room users' requests

Conduct meeting rooms checks to ensure cleanliness and facilities (AV & Equipment and lighting) are functioning

Upkeep incident log and liaise with FM/ITD to rectify rooms facilities

Address "Lost and Found" enquiries and upkeep records

Manage equipment for loan (whiteboard, remote control, tablet, VGA & HDMI cables, adapter, Chairs/tables, and portable projector)

Replenish stationery and update stocks

10.  Transact HQ Carpark documentation (return / collect decal)

11.  Record daily meeting room bookings and incidents

12.  Manage pedestal key logbook

Others:

Assist Escort Team in receiving guests, whenever required.

Assist in ad-hoc tasks, whenever assigned.

Requirements

· GCE O-Level / Nitec/ Higher Nitec

· A customer-oriented mindset and the ability to provide excellent service and resolve issues are crucial.

· The ability to manage multiple tasks, prioritize responsibilities, and maintain organized records

· Teamwork

nterested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

Contact number:

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. R Ng Shao Ze)

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