Sales and customer relations manager

4 days ago


Singapore Neucor Holdings Pte Ltd Full time $80,000 - $120,000 per year
Position Overview

We are seeking a dynamic and results-driven Sales & Customer Relations Manager to lead our sales initiatives and nurture long-term relationships with our customers. This role combines strategic business development with hands-on customer engagement, ensuring growth in sales revenue while delivering exceptional customer experiences.

Key Responsibilities

Sales Management

  • Develop and implement sales strategies to achieve revenue targets and business growth.
  • Identify new business opportunities, markets, and partnerships.
  • Oversee the entire sales cycle from prospecting to closing deals.
  • Monitor market trends and competitor activities to adjust sales approaches accordingly.
  • Prepare and present regular sales performance reports to management.

Customer Relationship Management

  • Build and maintain strong, long-term relationships with customers and key accounts.
  • Act as the primary point of contact for customer inquiries, issues, and escalations.
  • Ensure high levels of customer satisfaction through proactive engagement and service excellence.
  • Collaborate with cross-functional teams (marketing, operations, product development) to address customer needs.
  • Collect and analyze customer feedback to drive improvements in products and services.

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