Customer Relations Manager

2 weeks ago


Singapore CLUB FOCH Full time

**Customer relations manager responsibilities**:

- Building and maintaining long-term relationships with key customers
- Understanding customer needs and finding constructive solutions
- Managing and overseeing customer communications and interactions
- Addressing and resolving customer concerns and complaints
- Creating and implementing sales plans and strategies to generate revenue
- Keeping customers informed about new products and services
- Expanding and retaining the customer base
- Establishing and enforcing standards and protocols for customer care
- Monitoring and analyzing business competitors and market trends



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