Customer Relations Officer

9 hours ago


Singapore ASE EDUCATION GROUP PTE. LTD. Full time

**Roles & Responsibilities**
- Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
- Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
- To develop, manage and maintain strong relationships with Customers.
- Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
- Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
- Act as a brand guardian for online and offline communications.

**Qualifications and Selection Criteria**
- Diploma/Degree in Business or related field.
- Proficient in listening, speaking, and writing in English.
- Minimum 1 - 2 years experience in customer relations or related fields
- Meticulous with a creative flair
- Strong organizational and time management skills
- Good interpersonal and communication skills
- Responsible, proactive and able to work autonomously in a fast-paced environment



  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore beBee Careers Full time

    Job Title: Customer Relation OfficerWe are currently seeking a highly skilled and motivated C customer relation officer/assistant customer relation officer to join our team. As a key member of our organization, you will play a crucial role in maintaining excellent relationships with our clients and ensuring their satisfaction with our services.


  • Singapore Grow Public Relations Full time

    We're looking for a team player who is interested in the following: - Pursuing a career in public relations - Start-up and SME landscape in Singapore **What you'll gain**: - Deep insights into the start-up and SME landscape and gain familiarity with understanding customers, marketing challenges and tailoring public relations solutions for these brands. -...


  • Singapore beBee Careers Part time

    Customer Relations OfficerAs a Customer Relations Officer, your primary responsibility will be to manage customer relations. This includes answering phone calls, processing bookings and transactions, and responding to email inquiries.Main Responsibilities:Manage customer relationships and resolve any issues that may arise.Answer phone calls, process bookings...


  • Singapore NINGBO CONSTRUCTION GROUP CO., LTD. (Singapore Branch) Full time

    Roles & Responsibilities1. JOB DESCRIPTIONJob TitleCUSTOMER RELATIONS OFFICEROccupationCUSTOMER RELATIONS OFFICERJob Description & RequirementsJob DescriptionPlanning and coordinating PR programme for the project Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities...


  • Singapore 9 LIVES PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Relations Officer Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you...


  • Singapore 9 LIVES PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Relations Officer Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you...


  • Singapore 9 LIVES PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Relations Officer Overview:The Customer Relations Officer plays a vital role in maintaining a positive and professional relationship with our customers.Maintains a positive, empathetic, and professional attitude toward customers at all times.Responds promptly to customer inquiries via various communication...


  • Singapore beBee Careers Full time

    Role Overview:As a Customer Relations Officer, you will play a vital role in ensuring that customers receive exceptional service and support. You will be responsible for handling customer inquiries and complaints, resolving issues promptly and efficiently, and maintaining a positive relationship with customers.Your key responsibilities will include planning...


  • Singapore ONE HEART CLEANING PTE. LTD. Full time

    **Purpose of Job**: As the Customer Relations Officer, you will play a supporting role in ensuring the best customer experiences been provided to all our customers, while also maintaining an updated online booking system and database. You will be responsible for understanding the business basics including all price packages & promotions, characteristics of...