Site Lead – Facilities Operations

21 hours ago

Raffles Place, Singapore Jones Lang LaSalle Property Consultants Pte Ltd Full time $90,000 - $120,000 per year

Site Lead – Facilities Operations

Role Summary

The Site Lead is a trusted on-site representative responsible for delivering consistent, high-quality facilities operations in alignment with BCG's professional, people-centric, and high-performance culture. This role combines operational excellence with leadership, stakeholder engagement, and service innovation to ensure an efficient, compliant, and engaging workplace experience. The Site Lead must foster a culture of accountability, continuous improvement, and alignment with BCG's core values of collaboration, respect, and customer focus.

Vendor & Team Oversight

  • Lead and supervise all on-site vendor teams and support staff with a focus on professional standards.
  • Conduct regular team briefings, on-the-ground walkabouts, and issue resolution exercises.
  • Foster a supportive, mentoring approach with team members — proactively teaching, guiding, and building their confidence through on-the-job support.
  • Lead by example: Be willing to step in and assist with tasks during high-demand periods or when team members need backup.

Client Engagement & Relationship Management

  • Build and maintain a high-trust relationship with the client through transparency, service excellence, and timely communication.
  • Support BCG's workplace culture through seamless coordination of events, meetings, and site experiences.

Cultural & Behavioral Fit

  • Embodies professionalism, discretion, and a proactive service mindset.
  • Thrives in a dynamic, fast-paced environment with high expectations for delivery.
  • Exhibits a client-first approach rooted in BCG's values of excellence, collaboration, and accountability.
  • Clear and confident communication, both written and verbal
  • Strong interpersonal and communication skills to operate effectively within a consulting-driven, high-touch environment

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