Facilities Operations Support

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The Facilities Operations supports the Facilities Manager in ensuring smooth day-to-day operations of the office. This role focuses on vendor coordination, facilities maintenance, compliance support, and front-of-house service, ensuring a safe, efficient, and welcoming workplace environment for employees and visitors.

Job duties:

1. Facility Operations & Maintenance

• Support the Facilities Manager in liaising with the landlord and contractors for permits, approvals, and building services.
• Conduct daily checks of office facilities and highlight issues for timely resolution.
• Assist in scheduling and coordinating preventive and corrective maintenance works with vendors.
• Support monitoring of mechanical and electrical (M&E) systems (HVAC, electrical, plumbing, fire protection, security systems).
• Maintain proper records of maintenance activities, vendor service reports, and asset inventories.
• Escalate issues promptly to Facilities Manager and ensure follow-up closure.

2. Vendor & Procurement Support

• Assist in coordinating vendor visits, office access, and service delivery.
• Raise purchase orders (POs) and process goods receipt (GR) in accordance with procurement policies.
• Track vendor service reports

3. Compliance & Safety

• Support the Fire Safety Manager (FSM) with fire safety activities, drills, and incident reporting.
• Attend fire alarm activations and escalate as needed with timely reporting.
• Assist in Workplace Safety & Health (WSH) compliance activities.
• Ensure all maintenance and facility activities comply with company standards.

4. Space & Office Services

• Assist in seating plans, desk assignments, and move coordination for staff.
• Oversee general office services, including courier and mail distribution
• Provide back-up reception/front-of-house support when required (visitor registration, calls, visitor greetings).

5. Reporting & Administration

• Support operational reporting, including tracking of maintenance activities and facilities KPIs.
• Perform other ad-hoc duties as assigned by the Facilities Manager.

Requirements:

• Diploma in Facilities Management, Building Services, Engineering, or related discipline preferred.
• 2 years of relevant experience in facilities coordination, office management, or vendor support.
• Basic understanding of building systems (M&E, HVAC, fire protection).
• Knowledge of Singapore regulations (Fire Safety, WSH) is an advantage.
• Proficiency in MS Office
• Strong organizational skills with attention to detail and accuracy.
• Good communication and interpersonal skills; able to work well with internal teams, vendors, and building management.
• Service-oriented mindset with ability to respond promptly to issues.
• Consistently punctual with a well-attended history.
• Willing to work on weekends, where required

Job Band and Level: Support, 2

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

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