Consumer Services Officer

2 days ago

Central Region, Singapore Dun & Bradstreet (Singapore) Pte Ltd Full time $40,000 - $60,000 per year

Job Responsibilities:

  • Provide assistance for consumer enquiries over the consumer services hotline or email
  • Primary contact for consumers querying or disputing the information contained in their credit bureau report
  • Understand the required skills and knowledge to resolve consumer's queries
  • Raise disputes with members
  • Monitor and follow up on all outstanding disputes
  • Make accurate data entry to internal system and maintain proper documents and be well-organised at all times
  • Follow-up and update customer on dispute status
  • Process employment checks for members/clients
  • Identify and suggest possible improvements on procedures
  • Any other duties assigned by the supervisor

Job Requirements:

  • Preferably with at least 1-2 years of customer service/call centre experience
  • Bilingual will be an asset
  • Good telephone and email etiquette
  • Able to work independently and also be a team player
  • Highly organized and efficient with the ability to multi-task and work in a fast-paced environment
  • Proficient computer literacy is required

  • Account Servicing Officer

    2 days ago

    Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $40,000 - $80,000 per year

    Job ScopeEnsure all customer's claims are attended to on timely manner and closed within the defined turnaround timeDefine the different types of cases and to follow up accordingly on cases for insufficient or incorrect details from service request raised through customer centre and branchesProcess claims relating to customer's transaction disputes done...

  • Customer Service Officer

    7 days ago

    Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $30,000 - $60,000 per year

    ResponsibilitiesThe primary role is to serve the salespersons or clients at the customer service counter or reception counter.To Process documents, collect commission (cash, cheque or online payments), sale of merchandise, using the POS system and handling of office equipmentHandling of data entryManage walk-ins, emails and telephone enquiries.To collect and...

  • Office Manager

    6 days ago

    Central Region, Singapore ICE Data Services Full time $60,000 - $80,000 per year

    Job PurposeThe Office Manager is responsible for the smooth operation of the Singapore office, overseeing operational and administrative tasks, ensuring efficiency and productivity.ResponsibilitiesOperational DutiesFacility Management: Oversees all office services, incl. facilities, equipment and security systems, as well as cleaning staff services, liaising...

  • Senior Executive, Consumer

    2 weeks ago

    West Region, Singapore PeopleSearch Pte Ltd Full time $90,000 - $120,000 per year

    Senior Executive, Consumer & Market Insights - JCWe are looking for a Senior Executive, Consumer & Market Insights to serve as a central resource for insights that guide business and brand growth. The role focuses on turning market and consumer data into actionable strategies, helping the company identify opportunities, address portfolio gaps, and strengthen...

  • VP / AVP, Account Opening & Workplace Banking Product Manager, Consumer

    6 days ago

    Central Region, Singapore DBS Bank Limited Full time $150,000 - $200,000 per year

    Business Function\:As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

  • Consumer Channel Partner Marketing Lead

    2 days ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $11,000 - $20,000 Per Month**Date Posted** - 4 hours agoAdditional Details **Job ID** - 107101**Job Views** - 1Roles & Responsibilities At Microsoft our mission is to empower every person and every organization on the planet to achieve more. In Consumer Channel Sales &...

  • Customer Service Officer

    2 days ago

    Central Region, Singapore Masters Career Consultancy Pte Ltd Full time $3,000 - $4,000 per year

    No Prior *Experience Are Welcome To Apply*No foreign quota availableJob Scope:To support B2B• Manage customer inquiries, orders and arranging deliveries• Sales administration – helping and supporting business with customer's queries, liaison with suppliers and service providers etc• Tracking customers' consumption and requirements, managing stocks...

  • Customer Service Officer

    6 days ago

    Central Region, Singapore Adecco Personnel Pte Ltd. Full time $3,500 - $4,500 per year

    The OpportunityThis is an exciting opportunity to work for one of the leading banks.It is an opportunity for an experienced Customer Service Officer to join their teamMNC|BankThe JobDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.Ability to...

  • Customer Service Officer

    1 week ago

    Central Region, Singapore Fitness First Singapore Pte Ltd Full time $35,000 - $45,000 per year

    About the role This is an exciting opportunity to join the customer service team at Fitness First Singapore as a Customer Service Officer. You will be the first point of contact for our members, providing them with exceptional service and support. Your role will involve handling inquiries, addressing member concerns, and ensuring a positive experience for...

  • Guest Services Officer

    7 days ago

    Central Region, Singapore Shangri-La Singapore Full time $4,000 - $6,000 per year

    At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing...