Senior Associate Engineer/ Associate Engineer

6 days ago

Singapore Defence Science and Technology Agency Full time $60,000 - $80,000 per year

What the role is:

We are looking for a skilled and experienced Senior Associate Engineer / Associate Engineer to join our team and provide premium customer support to our senior VIP clients. You will be responsible for ensuring that our clients' IT systems are running smoothly and efficiently, providing targeted IT support and services.

What you will be working on:


• Deliver targeted IT support and services for senior VIPs, ensuring that their IT systems are running smoothly and efficiently.

• Recommend hardware and software solutions, perform new technology acquisitions and upgrades.

• Work independently and take ownership of your work.

• Manage and prioritize tasks in a fast-paced environment.

• Maintain strong communication with clients and provide timely updates on progress.

• Provide excellent customer service, meeting or exceeding clients' expectations.

What we are looking for:


• Diploma or above in Information Technology (or equivalent).

• In-depth knowledge of Windows desktop OS, Browsers, Microsoft Office, and Outlook preferred.

• Experience configuring and troubleshooting printers, networks, and peripherals (Tablets, Phones, KVM, etc.) preferred.

• Good knowledge of Operating Systems (Windows, MAC, Android, iOS), Active Directory, Group Policy Object, Disk Encryption, and Antivirus software would be advantageous.

• Sound analytical and problem-solving skills.

• Good people management and communication skills.

• Able to work independently and collaboratively as a team.

• Demonstrates assertiveness, pro-activeness, and ability to work in a fast-paced environment.

• Previous experience in a service delivery or technical support role supporting organization leaders is an added advantage.

About Defence Science and Technology Agency

At DSTA, we are looking for Greater Minds who are passionate about developing advanced technological solutions to enhance Singapore's defence capabilities. You can look forward to a fulfilling career in an environment that promotes continuous learning and innovation. If you believe that you have the makings of a Greater Mind, begin your journey at DSTA to realise your full potential

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