Policy Processing Admin Officer

4 days ago

Central Region, Singapore HL Assurance Pte Ltd Full time $30,000 - $60,000 per year

Job Responsibilities:

Reporting to the Head of Projects & Operations, you will be responsible to

  • Process sales transactions and support backend operations for Personal Lines (Motor, Home, Maid & Accident)
  • Handle policy documentation for new businesses, endorsements, renewals, refunds and cancellations using AS400 and in-house system (PAS)
  • Input and match records against source documents to verify record accuracy and ensured policies are issued within Company's turnaround time
  • Prepare and collate policy documents for dispatch to customers/ brokers/ agents / intermediaries
  • Follow up of outstanding documents for policy issued
  • Respond to enquiries from clients and internal staff
  • Improve work efficiency and effectiveness on daily operations and work processes
  • Assist Supervisor in UAT system development and testing
  • Perform admin tasks like filing, posting of mails and others as assigned
  • Assist Manager to prepare weekly/monthly report.

Job Requirements:

  • Diploma in Business Studies/Administration or any relevant discipline.
  • At least 1-2 years of policy processing experience preferably in the direct general insurance industry
  • Proficient in MS Office (Word and Excel) is a must and hands-on experience with AS400 data input system will be preferred
  • Able to work independently and as a team player within tight schedule and pressure
  • Fast learner- able to grasp processes and system quickly
  • Good communication and interpersonal skills
  • Bilingual in Chinese and English

"We are seeking candidates proficient in Chinese to effectively communicate with Chinese-speaking clients."

Other Information and Benefits

  • 5-day work week (Mon – Fri, 9 am - 6 pm)
  • Walking distance from Tanjong Pagar MRT
  • Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

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