Customer Care Supervisor
1 week ago
Customer Service Ambassador – Automotive Industry
Location: Singapore
At ComfortDelGro Engineering, we're more than just a workplace — we're a diverse and dynamic family united by passion, pride, and purpose. As one of the largest vehicle maintenance and repair workshops in Singapore, we take pride in delivering top-notch service and creating memorable customer experiences.
If you're someone who thrives on connecting with people, enjoys solving problems, and wants a lifelong career filled with growth and recognition — we want YOU
What You'll Do:
- Be the friendly face that welcomes customers and assists with vehicle check-ins.
- Recommend repair and maintenance solutions with professionalism and care.
- Handle documentation for costing, claims, and vehicle history.
- Manage workshop operations and lead a team of service advisors.
- Ensure customer satisfaction and build lasting relationships.
- Answer customer inquiries via phone and in person.
- Support your manager with ad-hoc duties.
Who We're Looking For:
- Minimum 3 years of face-to-face customer service experience.
- Diploma holders preferred.
- Bonus if you have technical knowledge of vehicle repairs or troubleshooting experience.
- Proficient in Microsoft Word and Excel.
- Willing to work half-day Saturdays.
- Training on basic automotive knowledge will be provided.
Why Join Us?
- 14–21 days annual leave (based on years of service)
- Medical insurance
- Long Service Awards
- Staff discounts
- Flexi Benefits up to $500
- AWS & Variable Bonus (based on performance)
- Career development & recognition
Ready to Drive Your Career Forward?
If you're fun-loving, creative, and high-spirited, this is your chance to shine and be recognized for your talents. Come be part of a team that values YOU.
Apply now and start your journey with ComfortDelGro Engineering
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