Patient Service Associate

1 week ago


Central Region, Singapore SINGAPORE MEDICAL GROUP LIMITED Full time $2,500 - $4,500 per year

Responsibilities:

  • Attend to patients courteously upholding quality service standard
  • Perform triage and registration
  • Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
  • Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems.
  • Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
  • Assist in stock taking as required
  • Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.
  • Any other duties as required

Requirements:

  • Minimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations
  • Experience in healthcare setting would be an advantage
  • Good interpersonal and communication skills
  • Good customer-service mindset
  • Passionate to learn and work in the Healthcare sector
  • Team player
  • Able to work in a fast paced environment


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