HR Business Partner

An exciting opportunity has risen for a Junior HR Business Partner to join Q&M's People Team.

You will join a busy team supporting a diverse range of HR activities.  Reporting to HR Director, this role acts as a point of people expertise, working with the management team to deliver creative, solution-focused, and innovative ways of working that allows the business to deliver its strategic goals in a sustainable and consistent manner.  The Junior HRBP will be a role model and champion for Q&M's corporate values. This role will require on-site attendance of 1 day per week in a hybrid working environment.

Primary Responsibilities of Role:

General:

• Establish and maintain excellent relationships with doctors, nurses and employees, providing a proactive and credible service on a range of employment matters, and questioning and challenging where appropriate.
• Collaborate with business leaders to support a range of HR functions, including onboarding, employee relations, performance management and employee engagement.
• Develop a strong working relationship with all HR colleagues, working collaboratively to deliver the best HR service and support to the business. Contribute to the identification and implementation of more efficient ways of working.
• Work with senior members of the team on the Annual Compensation review, in collating and analysing benchmarking data and supporting administration.

Employee Relations and Advisory:

• Provide guidance and advise employees and line managers on best HR practice and HR policies and procedures.
• Supporting, coaching and advising Operational Managers on people management processes such as absence and performance management, disciplinary, grievance, and restructures. This includes attending meetings and taking the lead where appropriate.
• Using early intervention mediation techniques to prevent or minimise employee relations issues escalating.
• Assisting with the completion of performance review and rating calibration processes
• Use HR management information to highlight areas of concern and help influence manager engagement in people processes.

Recruitment:

• Support the recruitment process, including benchmarking job descriptions with salary data, participating in recruitment agency briefings and liaising with managers.
• Attend interviews with candidates and assist with the selection procedures with hiring managers.
• Facilitate the onboarding and induction process for new hires, in conjunction with HR Operations.
• Carry out onboarding and exit interviews/conversations and prepare the initial analysis of the common themes.
• Support the implementation of the talent management and learning and development activities as required.

Other

• Use HR management information to highlight areas of concern or issue and to help influence proactive, positive steps to enhance company culture.
• Contribute to/lead HR projects working closely with the HR team and other Business HOD to enhance operational requirements and employee experience.
• Assist with the HR management information and reporting as and when required.
• Other tasks and responsibilities as may reasonably be expected.

Experience/Knowledge

• Diploma or Bachelor's Degree in HR Management, Psychology, Business Management or related field.  HR certification is a plus.
• 2 to 3 years of experience in HR, with a focus on HR business partnering within a healthcare or retail industry
• Experienced HR professional, ideally from in a medium to large sized organisation in retail setting.
• An HR generalist, you may also have a specialism in talent management, change management, or recruitment.
• Working knowledge of SG employment law is required.

Interpersonal and Organisational Skills:

• Excellent interpersonal, communication and relationship management skills.
• Service oriented and willing to go the extra mile to deliver. Excellent attention to detail. Excellent team player. Positive and pro-active mindset.
• Ability to identify areas for improvement, suggest a solution and assist with/own the implementation. Good organisational skills to manage multiple priorities to tight deadlines.
• Willingness to learn and develop HR skills and knowledge.
• Willingness to roll up your sleeves to deal with operational and administrative matters where necessary.