Senior Engineer – Digital Workplace

3 days ago

Raffles Place, Singapore U3 Infotech Pte Ltd Full time $120,000 - $180,000 per year

Responsibilities

1. Digital Workplace Engineering & Automation

  • Design, develop, and implement automation solutions across the digital workplace to improve employee experience, endpoint management, and identity workflows.
  • Serve as a technical expert in automation and data-driven insights within modern endpoint environments.
  • Deliver POCs for intelligent solutions (e.g., intelligent search, automated troubleshooting, streamlined identity processes).
  • Integrate and operationalize new features across Kandji, Okta, Google Workspace, ServiceNow, and Nexthink.
  • Develop and maintain automation workflows using PowerShell and cloud platforms (Azure, AWS, GCP).

2. Endpoint & Identity Management Solutions

  • Architect automation frameworks to deliver advanced self-service and proactive remediation.
  • Leverage Nexthink analytics to improve user experience and predict issues.
  • Implement and optimize Okta workflows with risk-based authentication and adaptive access aligned to Zero Trust.
  • Modernize provisioning with Intune and Kandji zero-touch deployment, enabling continuous compliance and intelligent policy enforcement.
  • Optimize content and application delivery strategies for physical and virtual environments.

3. Collaboration & Productivity Enhancement

  • Integrate and configure Google Workspace and Zoom features to enhance collaboration and meeting productivity.
  • Work with ServiceNow teams to enable predictive ticket routing, virtual agents, and automated remediation.
  • Implement workflows that boost employee productivity, including contextual knowledge retrieval and content automation.

4. Technical Leadership & Mentorship

  • Provide L3-level technical expertise across endpoints, collaboration, identity, and security domains.
  • Define and implement technical standards aligned with compliance, data privacy, and security requirements.
  • Mentor junior engineers and support solution planning and roadmap execution.
  • Communicate complex technical concepts to both technical and non-technical stakeholders.

Qualifications & Experience

  • Experience in End-User Computing (EUC) and Digital Workplace engineering with strong solution design and operational experience.
  • focused on automation and data-driven intelligence in enterprise IT environments.
  • Deep platform expertise in: ○ Kandji (Apple endpoint management)
  • Okta (Identity & Access Management)
  • PowerShell (advanced automation and scripting)
  • Nexthink (DEX analytics)
  • Google Workspace and Zoom
  • Experience with analytics and data modeling for device health and user experience.
  • Proficiency with RESTful APIs (Okta, Kandji, Google) for automation and system integration.
  • Experience with cloud-native services (AWS / GCP / Azure) for serverless automation and workflow orchestration.
  • Strong understanding of cloud security, identity services, and Zero Trust principles.
  • Familiarity with Infrastructure-as-Code (e.g., Terraform) and VDI is a plus.
  • Proven ability to lead complex technical projects and communicate effectively with diverse audiences.

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