Customer Service Executive
1 week ago
1 Year Contract (Renewable)
- 3 days with alternate 4 days work week
 - 7.30am - 8pm
 - 9.30am - 10pm
 
Job Responsibilities:
- Provide excellent customer service to customers.
 - Attend to all walk-in enquiries from customers.
 - Handle lost-and-found enquiries.
 - Handle customers phone call enquiries.
 - Ensure customer enquiry are properly addressed and escalate customer complaints to related departments.
 - Other ad-hoc customer service related duties as assigned.
 - Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.
 
Job Requirement:
- Minimum GCE 'O' levels and above. Prior 1 – 2 years of working experience in customer service industry would be advantageous.
 - Good verbal communication, interpersonal and written skills; with pleasant and positive attitude.
 - Computer literacy including Microsoft Office will be an added advantage.
 - Able to commit to shifts.
 
Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website ) for more details.
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