Customer Service Executive

2 weeks ago

NorthEast Singapore PPG Industries Full time

**Key Responsibilities***:

- Acknowledge and process customer’s purchase orders
- Build and manage purchase orders to include specifications, pricing, delivery and key achievements to ensure on time receipt and delivery of materials
- Handle and lead drop shipment
- Expedite orders as required during AOG situations
- Follow up with intercompany supplier globally
- Work closely with production, shipping and sales to avoid any adverse impact due supplier delays
- Creation of new customer accounts into system
- Follow up on payments, credit notes and allocation
- Basic administrative duties such as answering phone calls, e-filing, documents filing, invoice upload, etc
- Other ad-hoc or new duties assigned by management

**Qualifications***:

- Fresh graduates or 1 year(s) of working experience in the related field
- Excellent interpersonal, analytical and organization skills
- Professional and positive demeanor
- Excellent communication skills, written and verbal
- Able to multi-task and be available to work on occasional nights, weekends and holidays
- Experience in customer service or procurement an added advantage
- Excellent Microsoft office skills

**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**
We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

**We are “One PPG” to the world.**
We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.**

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

**We make it happen.**
We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

**We run it like we own it.**
We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

**We do better today than yesterday - everyday.**
We continuously learn. We develop our people to grow our businesses.

**PPG Way: (Click here to learn more about the PPG Way)**

Benefits will be discussed with you by your recruiter during the hiring process.

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