Customer Service Executive

7 days ago


Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries.

The function supports the quote-to-cash process in responding to customer enquiry and claims.

**Responsibilities**:
Responsibilities for this position include, but are not limited to, the following:

- Handles the quote-to-cash processes
- Manage customer complaints and coordinate closely with respective departments to ensure all complaints are resolved promptly
- To manage abnormal trends and bottlenecks through analysis of aging and shipment orders in ensuring issues are resolved promptly and effectively
- To perform good customer relationship management through visiting and/or attend meeting of customers and business associates, gathering feedback, execute corrective/preventive action plans to improve in service level
- To perform item master creation in ensuring accurate product information are entered into system and made available work execution

**Education, Working Experience and Qualifications**
- Diploma or higher education in business administration or equivalent
- Relevant years of industry experience
- Good understanding customer relationship management
- Good analytical and problem-solving skills
- Competent in MS Office
- Good interpersonal and communication skills
- Hydraulics and connectors product knowledge is preferred
- Fluent in English reading, writing & speaking
- Ability to work as a team or working independently under pressure and can work in cross culture, multiple diverse nationalities in matrix communications environment
- Knowledge of MFGpro and/or SAP will be an added advantage.



  • Singapore Customer Service Full time

    Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    Job Title: Customer Service Executive - BYD/Denza 5.5days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Assist in booking appointments for customers.Troubleshoot and resolve customer issues and complaints in a timely manner.Coordinate with internal departments, including...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Customer Service Representative **Location**:77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...


  • Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    **Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...

  • Customer Service

    7 days ago


    Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time

    **Job Description / 职责描述:**: - Minimum GCE 'O' Level / Diploma in Business, Retail, or related field - At least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service role - Able to identify and describe common watch issues (e.g., timekeeping problems, water...

  • Customer Service

    3 days ago


    Singapore WATCH REPAIR SERVICE CENTRE PTE. LTD. Full time

    **Job Description / 职责描述:**: - Serve as the first point of contact for walk-in customers requiring watch servicing and repair 作为客户进店的第一接待人,提供钟表维修与服务咨询 - Explain service procedures, timelines, and basic technical information to...


  • Singapore 1 - CREDIT HUB PTE. LTD. Full time

    Customer Service Executive 1 - CREDIT HUB PTE. LTD. FORTUNE CENTRE, 190 MIDDLE ROAD, Full Time Executive 1 year exp Admin / Secretarial, Customer Service Salary: $2,800 to $4,000 Monthly Posted 02 Dec 2025. Closing on 01 Jan 2026. Qualifications Microsoft Excel Customer Experience Interpersonal Skills Administration Communication Skills Customer Satisfaction...


  • Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...


  • Singapore PUPSIK PTE. LTD. Full time

    **Are you a good and patient communicator who enjoys interacting with customers to understand and help them with their enquiries? Are you a meticulous multitasker that enjoys handling administrative duties and staying on top of them? Are you a independent problem-solver that is able to creatively come up with solutions to resolve difficult situations? If so,...


  • Singapore LSH INDUSTRIAL SOLUTIONS PTE. LTD. Full time

    **Customer Service Executive** We are looking for a Customer Service Senior Executive / Executive who is able to attract potential customers by answering product and service questions; Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. **Responsibilities** - Follow up with customers, identify and seize...