Senior E-Commerce Executive
2 weeks ago
We are seeking a dedicated and results-oriented E-Commerce professional to oversee and enhance our online business operations. This role is responsible for managing day-to-day e-commerce activities and ensuring a seamless customer experience across multiple digital platforms. The ideal candidate will bring strong operational expertise, a data-driven mindset, and effective cross-functional collaboration skills to optimise product visibility, support marketing initiatives, and drive sustainable online growth.
Key Responsibilities
E-Commerce Operations
- Oversee day-to-day e-commerce activities across various online platforms
- Support and guide the e-commerce team to ensure smooth operations and timely fulfilment
- Coordinate with logistics and internal teams to maintain a seamless customer experience
Product Listings & Campaigns
- Manage and update product listings, pricing, and content across online marketplaces
- Plan and execute promotional campaigns in line with marketing strategies
- Monitor performance and recommend improvements to increase visibility and sales
Reporting & Coordination
- Track and analyse sales data to prepare regular performance reports
- Collaborate with internal teams on inventory, marketing, and operations planning
- Suggest process improvements to enhance workflow efficiency and overall performance
Requirements
- Diploma or Degree in Business, Marketing, E-Commerce, or a related field
- Minimum 3 years of experience in e-commerce or online retail operations
- Familiar with e-commerce platforms
- Proficient in Microsoft Office
- Detail-oriented, organised, and able to work independently in a fast-paced environment
- Strong communication and interpersonal skills, with the ability to guide and support a team
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