Contact Centre Support Healthcare Billing | Microsoft Office | 5 Days

About the Opportunity As a Contact Centre Senior Executive, your job is to manage and coordinate projects and tasks within the contact centre. You will be responsible for communicating with team members and stakeholders, providing guidance and support to team members, and conducting regular meetings to track progress. Your job responsibilities will include...

**Working hrs: 5days rostered (Mon-Sun)** **No overnight shifts** To manage and ensure operations of the team at the optimized level. **Key accountabilities**: - To ensure all enquiries are accounted and closed in a timely and professional manner - To manage escalated enquiries/customer resolution - To provide training/coaching to junior team members -...

The Centre for Healthcare Innovation (CHI) is committed to catalysing and driving innovation for systems change in healthcare, thereby adding years of healthy life. Built on the foundation of co-learning and collaboration, CHI's core is in facilitating innovation through its suite of platforms and programmes. CHI has built a dynamic network of local and...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day procedure n diagnostic services at competitive private sector prices. **Roles & Responsibilites** - Daily handling of financial counselling, doctors’ fees, billing and collections, LOG & management of Medisave/Medishield/Private/Corporate Insurance claims...

You will be required to: - Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility - Empathize with customers, and offer clear and relevant advice - Provide policy recommendations and refer customers to client advisers for more comprehensive explanations - Perform post-case administration for future...

Competitive remuneration package - Opportunities for professional development - Reputable organisation **As a Senior / Executive, Contact Centre (Healthcare), you will be responsible for the following duties**: - Support daily operations of the 24/7 Contact Centre and ensure smooth workflow - Maintain proper documentation of processes, enquiries, bookings,...

Join us as a Patient Service Associate (PSA) at our Precision and Preventive Health Centre (PPHC) @ AMKSC, where you'll play a vital role in delivering exceptional healthcare experiences. In this dynamic position, you'll be the first point of contact for our patients, managing appointments, handling registrations, and ensuring smooth patient flow throughout...

**Responsibilities**: **Project Lead to set up company Contact Centre services**: - Conceptualize Contact Centre service models, ensuring that the functions of Contact Centre align with the company strategies and priorities. - Appointed vendors to plan and operationalize Contact Centre services. - Procurement/ Legal/ IT for procurement of services and...

**Role: Contact Centre Lead** **Location: Singapore** **Client: IT Services (Govt Project)** **Duration: Permanent **Responsibilities**: - Support the day-to-day Contact Centre operations for GovTech Operation Centre - **Oversee and monitor performance of customer service officers to ensure service levels are met**: - Handle complaints/ feedback and...

Family Group: AdministrationThe Centre for Healthcare Innovation (CHI) is committed to catalysing and driving innovation for systems change in healthcare, thereby adding years of healthy life. Built on the foundation of co-learning and collaboration, CHI's core is in facilitating innovation through its suite of platforms and programmes. CHI has built a...