ICT Project Support Specialist

2 days ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $37,600 - $52,000 per year

a divison from public service

The Opportunity

  • Adecco is partnering a divison from public service, and we are seeking a detail-oriented and proactive ICT Project Support Specialist to join their Strategic Tech Planning / Ops-Tech Department.
  • This role supports ICT system migration projects by coordinating planning activities, tracking project deliverables, and ensuring smooth transitions for end users.
  • The successful candidate will provide administrative, operational, and communication support throughout the migration lifecycle.
  • The role will start off as a 12-months contractual assignment.
  • Salary range would be: $3,800-$5,000 (depending on years of experience)

The Talent

  • Minimum Diploma or Degree in Information Technology, Project Management, or related field
  • Preferably 1-2 years of experience in the public service sector
  • Proficient in Microsoft Excel, PowerPoint, Word, Teams, Outlook, and comfortable using collaborative platforms and digital tools
  • Strong written and verbal communication skills
  • Good analytical, problem-solving, organizational, administrative, and management skills
  • Ability to work under tight deadlines and coordinate multiple concurrent activities
  • Positive working attitude and team player
  • Willing to support colleagues' job functions within the same division when necessary

Job Description

Summary

Support ICT system migration projects through planning coordination, stakeholder liaison, and user support to ensure successful project delivery and user readiness.

Responsibilities

Operational Support

  • Provide guidance to users on ICT equipment/devices based on relevant SOPs and guidelines
  • Act as customer service consultant for ICT transitions
  • Process ICT requests and ensure timely resolution
  • Serve as liaison point with relevant stakeholders

ICT Planning and Coordination

  • Assist in planning and scheduling ICT migration activities
  • Support coordination of project timelines, milestones, and deliverables
  • Align migration schedules with technical teams, vendors, and users
  • Track timelines, deliverables, and risks
  • Monitor asset movement and coordinate with vendors on delivery and installation

Administrative & Documentation Duties

  • Prepare meeting minutes, presentations, and status updates
  • Maintain ICT policies, user guides, and project documentation
  • Document FAQs, user guides, and training materials
  • Support change request documentation and approvals

User and Stakeholder Support

  • Coordinate user communication and onboarding throughout migration
  • Track feedback and support queries
  • Support communication rollouts and escalate issues as needed

Next Step

  • Send your resume to:
  • Email Topic: Job Application - ICT Project Support Specialist
  • We regret to inform that only shortlisted candidates will be contacted.

Jason Lew Hong Kang

EA Licence Number: 91C2918

Personnel Registration Number: R1876435

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