Senior Advisory Presales Enterprise Architect

3 days ago

Singapore ServiceNow Full time $150,000 - $200,000 per year
Company DescriptionJob Description
  • Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
  • Work with a wide variety of customers, colleagues, and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
  • Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
  • Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
  • Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
  • Work with architecture development methods, modelling approaches and architecture patterns for integration
  • Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
  • Provide thought leadership and collaborate with internal ServiceNow business units
  • Identify, lead and contribute to the creation of best practices, white papers, workshops, etc
Qualifications
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
  • Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
  • An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.
  • Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
  • 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
  • A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
  • Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms
  • Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
  • Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
  • Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
  • Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
  • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
  • Experience presenting architecture concepts, designs, and goals to technology leaders and partners
Additional InformationEqual Opportunity Employer

ServiceNow

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