Advisory Solution Architect

1 week ago


Singapore ServiceNow Full time
Advisory Solution Architect - Data Platform & RaptorDB

Join to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNow

Advisory Solution Architect - Data Platform & RaptorDB

2 days ago Be among the first 25 applicants

Join to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNow

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking an experienced and dynamic technical presale professional to join our team as an Advisory Solution Consultant focused on ServiceNow's RaptorDB and Workflow Data Fabric. This role is critical to shaping and delivering innovative, scalable data platform solutions for our customers. You will play a key role in defining and showcasing the technical vision for ServiceNow's emerging data capabilities, with a strong emphasis on distributed databases, data integration, and advanced analytics, complemented by the broader ServiceNow ecosystem including NowAssist and Agentic AI.

Key Responsibilities

  • Data Solution Evangelism: Serve as a key technical advisor and advocate for ServiceNow's RaptorDB and Workflow Data Fabric, articulating the benefits and capabilities of data platforms and integrated data solutions to business and technical stakeholders.
  • Database Architecture Advisory: Act as a trusted advisor to clients on how to architect, scale, and operate transactional and analytical workloads on RaptorDB. Provide guidance on distributed, multi-region, HA architectures, performance tuning, and data compliance best practices.
  • Customer Engagement: Lead technical discovery sessions to identify customer needs, data integration challenges, and architectural gaps. Design and articulate innovative ServiceNow-based solutions aligned to business outcomes.
  • PoC & Value Engineering: Build and deliver custom proof-of-concepts and proof-of-value solutions that demonstrate RaptorDB and Workflow Data Fabric's technical strengths and business impact.
  • Competitive Differentiation: Provide insights into the competitive data platform landscape, articulating trade-offs and positioning RaptorDB against alternatives.
  • Solution Storytelling: Communicate complex technical solutions in clear and compelling ways to both technical and executive audiences. Align technical value to business priorities.
  • Internal Enablement & Feedback: Collaborate with product and field enablement teams to share customer insights, influence roadmap, and contribute to reusable assets and learning materials.
  • Sales Strategy Support: Actively support the presales lifecycle from qualification to close, including sizing, solution validation, and architecture workshops.

Qualifications

Qualifications
  • 5+ years in technical presales, solution engineering, or architecture roles with enterprise data platforms, cloud databases, or infrastructure technologies.
  • Deep understanding of distributed database concepts, transactional/analytical processing, replication, sharding, and storage optimization.
  • Strong technical background in data engineering, strong focus on data platforms, databases or infrastructure technologies. Enterprise software experience is a must.
  • Hands-on experience with data ingestion, ETL pipelines, real-time streaming platforms, and integration technologies (REST, JDBC, Kafka, etc.).
  • Strong coding/scripting ability in SQL, Python, or similar languages to prototype solutions and communicate technical designs.
  • Prior exposure to data modeling, query optimization, performance benchmarking, and capacity planning.
  • Experience with low-code/no-code application development platforms; familiarity with ServiceNow platform certifications (CSA, CAD) is strongly preferred.
  • Familiarity with competitive platforms like MongoDB Atlas, Snowflake, BigQuery, Google Spanner, DynamoDB, or Cloudera is a strong plus.
  • Strong stakeholder management skills across technical and business audiences; ability to work consultatively with customers and partners.
  • Excellent verbal, written, and presentation skills, with a storytelling mindset that translates complex solutions into clear business value.

Why Join Us?

Be at the forefront of ServiceNow's next generation of data offerings. This is a unique opportunity to work on cutting-edge database and data platform solutions, help shape go-to-market strategy, and make a tangible impact on customer success and product evolution.

Join us in transforming how enterprises unlock value from their data with the power of ServiceNow.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Referrals increase your chances of interviewing at ServiceNow by 2x

Get notified about new Solutions Architect jobs in Singapore, Singapore.

Sr Officer - B2B Solution Architect (Central Sumatera)VP/SVP, Solution Architect, COO's OfficeAI and Cloud Solution Architect, BytePlus - SingaporeSolutions Architect (Insurance) - Fully RemotePrincipal Solutions Architect, Technology & ArchitectureDirector, Technical Services (ID / Architect)Delivery Solutions Architect, Greater China RegionSr Solution Architect - Global Solutions Engineering

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Singapore ServiceNow Full time

    Advisory Solution Architect - Data Platform & RaptorDB Join to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNow Advisory Solution Architect - Data Platform & RaptorDB 2 days ago Be among the first 25 applicants Join to apply for the Advisory Solution Architect - Data Platform & RaptorDB role at ServiceNow Company...


  • Singapore KPMG - Singapore Full time

    Technology-enabled transformation is the leading practice within public and private-sector organizations around the world. At KPMG, the CxO Tech Advisory team is at the core of innovation to help organizations effectively navigate the complexities of change and unlock the full value of transformation initiatives, by aligning technology with business...


  • Singapore ServiceNow, Inc. Full time

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...

  • Solution Architect

    1 day ago


    Singapore Abhidi Solution Private Limited Full time

    Acts as expert for Enterprise Architecture Team (Enterprise Architecture & Emerging Technology) in the plan, design, and delivery of IT solutions. **Must Have** - Management, Planning & execution of complex migration - a Technical architect with hands-on experience on multiple On-Premise DC tech towers mainly Compute, Storage, Virtualizations Primary -...

  • Solution Architect

    2 weeks ago


    Singapore Finergic Solutions Pte Ltd Full time

    Roles & Responsibilities **About Finergic**: Finergic Solutions is a boutique consulting firm providing advisory and technology services to our Banking clients. **Role**: We are looking for a talented and motivated individual for the role of **Solution Architect** to be part of our competency centre in Singapore. We are specialized in Core Banking...

  • Solution Architect

    2 weeks ago


    Singapore LIT STRATEGY PTE. LTD. Full time

    **LiT Strategy**is a Singapore founded boutique strategy advisory firm which specializes in providing consulting services. Although our primary focus are Small and Medium Enterprises (SMEs)., we also provide consulting services to MNCs and Government Agencies in Singapore and beyond. We are looking for a **Solution Architect**to be part of the project team,...


  • Singapore KPMG - Singapore Full time

    The ServiceNow Solution Architect will be responsible to identify, propose, progress and win customer engagements based on KPMG methods and ServiceNow technology across the ASPAC region. The role involves: - Network and engage with SG & ID member firm CLPs and Client Service Teams (CSTs) to identify strategic regional opportunities - Work closely with the...

  • Solution Architect

    2 weeks ago


    Singapore Thakral One Full time

    **Responsibilities**: - Provides consultancy and advisory services, lead the design for new solutions requested by the Regional Heads - Strong hands-on experience promoting of Design and Build instead of the traditional approach of just Design as the primary scope for Architect. - “Relationship Manager” to Tech Delivery for all Solution Design...

  • Solution Architect

    1 week ago


    Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesAct as expert in the plan, design, and delivery of end-to-end solution architecture/design. Collaborate with cross-functional teams, including engineering, cloud/infra, and business stakeholders, to drive solution. Drive and contribute to the digital transformation initiatives, ensuring that the architecture aligns with the...


  • Singapore NODEFLAIR PTE. LTD. Full time

    We’re partnering with a well-funded, fast-growing tech startup to hire a Solution Architect to join their team. **What you'll do**: - Advise execs and engineers on secure, scalable SaaS architecture - Drive architecture roadmap, modernization, and risk planning - Lead design reviews, mentor tech leads, support DevOps alignment - Ensure best practices...