Home Care Services Manager

4 days ago

Central Region, Singapore Active Global Respite Care Pte Ltd Full time $60,000 - $80,000 per year

Job Description & Requirements

Description:

  • Report directly to the Head of Home Care.
  • In charge of the delivery of all home care services.
  • Lead a team of leads plus executives and work together with medical social workers in service delivery of home care services.
  • Train and guide new members onboard to the team.
  • Ensure client inquiries are promptly responded to on services provided by the organization, providing accurate information to clients on policies, procedures, services, pricing.
  • Ensure prompt follow-up and communicating to all parties the statuses of work-in-progress in a timely and accurate manner.
  • Checking and ensuring accuracy in scheduling staff and clients for the respective services.
  • Responsible for making sure prompt and accurate documentation required for all services including filing.
  • Responsible for oversight on case resolution to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
  • Ensure prompt issuing of invoices and accuracy in collection of payables.
  • Ensure all organization requirements and SOPs are adhered to.
  • Participate and represent on behalf of the company's services with confidence.
  • Communicate clearly and appropriately with clients, business partners, always speaking with the understanding of tone and choice of words.
  • Work closely with other departments to ensure appropriate sited care and efficient service delivery.
  • Any other duties assigned.

Requirements:

  • 3-5 years of experience in an operational capacity in a leadership role preferable.
  • Diploma or Degree in any field.
  • Takes initiative and able to be flexible while adhering to SOPs at the same time.
  • Proficiency in Microsoft Office Suite applications.
  • Good command of English (Written & Verbal).
  • Experience in healthcare would be advantageous.
  • 5-days work week including rotational Saturdays.
  • Must be ready to answer urgent client queries at any time.

Benefits:

  • Attractive base salary and excellent sales commission.
  • Great opportunity for career development in a growing market and company.
  • Industry-specific training and coaching by a highly experienced team.
  • 15 days annual leave.

  • Home Care Service Team Lead

    3 days ago

    Central Region, Singapore Active Global Respite Care Pte Ltd Full time $104,000 - $130,878 per year

    Description:Report directly to the Home Care Services Manager and Senior Medical Social Worker.Lead a small team of executives in service delivery of assigned home care service(s).Assist to answer client inquiries on all Home Care services provided by the organization, providing accurate information to clients on policies, procedures, services,...

  • Staff Nurse @ Home Care

    4 days ago

    Central Region, Singapore Active Global Respite Care Pte Ltd Full time $60,000 - $80,000 per year

    Job Description & RequirementsJob Purpose:Do you want to make a difference in someone else's life as a staff nurse? Active Global wants YOU to be part of our familyJob Description:Part of the team to serve a pilot home palliative project with hands-on bedside care.Take up respite assignments when required.Assist the home care team on other home nursing...

  • Home Care Services Manager

    4 days ago

    Central Region, Singapore ACTIVE GLOBAL SPECIALISED CAREGIVERS PTE. LTD Full time $40,000 - $80,000 per year

    Description:Report directly to the Head of Home Care.In charge of the delivery of all home care services.Lead a team of leads plus executives and work together with medical social workers in service delivery of home care services.Train and guide new members onboard to the team.· Ensure client inquiries are promptly responded to on services provided by the...

  • Assistant Care Coordinator

    4 days ago

    Central Region, Singapore NUHS@Home Full time $60,000 - $80,000 per year

    As an Assistant Care Coordinator for , you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient's own homes. If you are a proactive problem-solver...

  • Home Care Service Team Lead

    4 days ago

    Central Region, Singapore ACTIVE GLOBAL SPECIALISED CAREGIVERS PTE. LTD Full time $40,000 - $80,000 per year

    Description:Report directly to the Home Care Services Manager and Senior Medical Social Worker.Lead a small team of executives in service delivery of assigned home care service(s).· Assist to answer client inquiries on all Home Care services provided by the organization, providing accurate information to clients on policies, procedures, services, pricing.·...

  • Home Care Coordinator

    4 days ago

    East Region, Singapore Vanguard Healthcare Pte Ltd Full time $40,000 - $60,000 per year

    SummaryThis role is based in East region.The Home Care Coordinator plays a vital role in supporting the delivery and operations of home careservices. Working closely with the Staff Nurse and other team members, the Coordinator ensures thesmooth functioning of administrative processes, client care coordination, and service quality. This roleis essential in...

  • Complex and Home Care Specialty Nurse

    4 days ago

    Central Region, Singapore KK Women's & Children's Hospital Full time $90,000 - $120,000 per year

    You will work closely with a team of healthcare professionals to collaborate and support in the effective delivery of nursing care and patient education requiring home care with equipment. You will perform routine home visits and video consultations as required to assess home environment, competency of caregivers and continuity of care at home. As part of...

  • Home Care Nurse

    4 days ago

    Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $60,000 - $80,000 per year

    Competitive Remuneration PackageCareer Opportunity in Home Care5 Days / Office HoursAs a Staff Nurse (Home Care), you will be responsible for the following duties:Provide basic care such as checking and recording vital signs, maintaining patients' hygiene and assisting with daily activities like dressing or eating.Assessing patients' condition and implement...

  • Home Care Executive

    4 days ago

    Central Region, Singapore ACTIVE GLOBAL SPECIALISED CAREGIVERS PTE. LTD Full time $40,000 - $60,000 per year

    Report directly to the Home Care Team Lead.Answer client inquiries on all Home Care services provided by the organization.Provide accurate information to clients on policies, procedures and service.Following up promptly and communicating to all parties the statuses of work-in-progress in a timely and accurate manner.Schedule staff and clients for the...

  • Care Consultant, Care Transition

    4 days ago

    Central Region, Singapore Agency for Integrated Care Full time $80,000 - $120,000 per year

    Company description: The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people...