Assistant Manager

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported. 

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

Assistant Manager (HR Business Partner)

Reporting to the Assistant Director, you will partner the Heads of Departments (HODs) and work closely to provide HR guidance, support and service delivery in key areas such as manpower planning, talent acquisition, HR operations, and employee relations and engagement.

Responsibilities:

Manpower Planning, Analytics and Reporting

• Partner the HODs in the projection of manpower establishment, analysing current manpower inventory and making future manpower forecast to generate meaningful insights and drive actions.
• Provide effective manpower data analysis reports to stakeholders, such as hiring report, employee attrition and retention report, absence and leave report.

Talent Acquisition & HR Operations

• Handle the full spectrum of talent acquisition, from seeking manpower requisition approval, shortlisting of candidates for interviews, handling of salary proposals and making the offer to candidates.
• Work with both external and internal stakeholders such as the Singapore Medical Council on the licensing, accreditation and registration matters of doctors, and with Medical Affairs Department on the privileging exercise for Specialists and Senior Resident Physicians (SRP) & above before clinical practice.
• Communicate and advise on HR policies and to implement management practices that align with policies and comply to regulations and regularly review and improve on workflow processes & procedures.
• Manage all on-boarding and off-boarding matters such as induction for newly hired doctors and conducting exit interviews for doctors who resigned.
• Prepare reports for supporting departments/overall Jurong departments (as assigned)
• Manage all HR operational matters relating to your assigned departments, with support from Shared Services (where applicable). This will include renewal of contracts, re-employment, confirmation and transfer cases, change in appointments, application/renewal of work passes, billing and payment for clinicians' services (e.g. Visiting Consultant/Locum services).

Employee Relations, Engagement & Change Management

• Conduct and manage fact-finding investigations into workplace misconduct and non-compliance with policy/guidelines and employee grievances and follow through on the action plans meted out after conclusion of investigation.
• Provide guidance and advisory support to HODs on employee risk matters, such as managing performance issues, staff counselling, grievance handling and coaching.
• Support in providing recommendation of interventions to improve employee engagement.

Other Projects / Assignments

• Support Reporting Officer in executing process analysis initiatives and propose solutions to improve process efficiency and effectiveness.
• Any other HR projects when assigned.

Job Requirements:

• At least a Bachelor's degree from a recognised university. Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) preferred.
• At least 3 years of HR generalist experience. Healthcare experience is an added advantage.
• Proficient in MS Office (MS PowerPoint, MS Excel, MS Word) and Success Factors HRIS or SAP HRIS
• Strong knowledge of labour laws and regulations.
• Ability to work collaboratively and develop strong working partnership with internal clients and key stakeholders.
• Confident, independent, dynamic, proactive, people and results oriented.
• Excellent communication, writing and interpersonal and influencing skills.
• Creative thinker and problem solver with sound judgment.
• Strong team player.
• Adaptable and flexible with high drive & commitment.

About us:

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering "Incredible Care & Health, Together", reach out to us today.