Transaction Banking Client Services
2 weeks ago
*WHO WE ARE:*
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
As a key member of our Transaction Banking team, you'll play a vital role in delivering exceptional service to our corporate clients. You'll work closely with them to understand their needs, provide tailored solutions, and help them achieve their business goals. It's a challenging and rewarding role that requires strong communication skills, a customer-centric approach, and a passion for building long-term relationships.
How you succeed
To excel in this role, you'll need to be proactive, responsive, and solutions-focused. You'll work closely with our clients to understand their needs, identify opportunities to add value, and provide timely and effective solutions. You'll also collaborate with internal stakeholders to ensure seamless delivery of our services and products.
What you do
1. Manage a portfolio of corporate clients, providing exceptional service and support
2. Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions
3. Collaborate with internal stakeholders to deliver seamless service and resolve client issues
4. Identify opportunities to upsell and cross-sell our products and services
5. Provide timely and effective solutions to client queries and issues
Who you are
- A degree in a relevant field, such as business, finance, or economics
- At least 3 years of experience in a client-facing role, preferably in transaction banking
- Strong communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
- Proactive, responsive, and solutions-focused, with a customer-centric approach
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple deadlines
Who you work with
Global Transaction Banking Division offers cash management, trade finance and supply chain finance solutions. To SMEs. Large corporations. Financial institutions. And government entities across the region. It's all about making banking simpler. And more convenient. For corporate customers. And their customers. For you, it's all about building your career in a business that is building a reputation for breaking new ground by innovating at the intersection of technology and customer-centricity.
*What we offer:*
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
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