Analyst, Transaction Banking, Client Services Team
2 days ago
**Responsibilities**:
- Deliver high level of service to internal and external customers to enhance and uphold MUFG reputation and to meet customer's expectations
- Conduct training and/or setup sessions to customers via WebEx or on site at customer office in using MUFG transaction banking products
- Support customer and act as first level of support to their daily queries on matters including but not limited to internet banking and cash management system
- Work in partnership with Transaction Banking Division in order to resolve customer’s technical queries
- Work in partnership with Transaction Banking Division to support regional implementation/maintenance tasks with regards to Singapore Branch
- Deliver high level of service to Japanese clients in handling daily requests and implementation support
- Ensure adherence to all Regional / Singapore's Risk and Compliance requirements and prevailing Regulations, resulting in zero regulatory or compliance breaches
- Develop knowledge of transaction banking products in order to provide the right level of support and advice to internal and external customers
- Maintain good working knowledge of industry trends, practices, relevant laws and regulations
- Adhere to all MUFG policies / guidelines
**Requirements**:
- Good Microsoft office skills
- Good knowledge of relevant products and services
- Good interpersonal skills to deal effectively and professionally with others
- Diploma/Degree-holder
- Desirable to have at least 1 year of banking/administrative experience
- We regret to inform that only shortlisted applicants will be notified.- Job ID: 10055333_
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