
Analyst - Global Transaction Banking Dept, Client Service Analyst
2 weeks ago
Job Responsibilities
• To provide daily client service for our transaction banking products
• To conduct investigation into client's issue working with other stakeholders
• To be responsible for end-to-end process of SMAR&TS customer on-boarding
• To cross sell and expand client's usage of our transaction banking products
Job Requirements
• University degree or equivalent
- At least 1 year of relevant banking experience and/or experience in the provision of client support
- Relevant knowledge in transaction banking client service
• Relevant knowledge in internet banking platform
• Good communication skills and Japanese speaking is a must as the incumbent will need to communicate with the Japanese corporate clients whose main communication language is Japanese.
• Analytical, good presentation skills and service oriented.
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