Catering Assistant Operations Manager
5 hours ago
Key Responsibilities:
- Supervise and manage a team of operations staff to ensure the highest level of efficiency in the delivery of services and SOPs to customers in accordance with the catering agreement or contracts.
- Plan, lead, and oversee the day-to-day logistics operations for catering events and deliveries.
- Schedule daily delivery routes and resolve delivery issues promptly.
- Work closely with Kitchen and Sales departments to address operational challenges, implement best practices, and maintain high standards of service.
- Oversee and monitor all operations and logistics for all catering events.
- Create, implement, and enforce best operational SOPs and hygiene standards.
- Manage manpower planning to suit different catering needs, including on-site deployment.
- Plan in advance for event requirements, including equipment, manpower, and fleet allocation.
- Supervise and manage the delivery team, warehouse staff, and part-timers for events.
- Ensure efficient warehouse operations, storage management, and equipment tracking.
- Coordinate vehicle clearance, repairs, and routine maintenance with workshops.
- Handle operational cost optimization for routes, manpower, and equipment usage.
- Maintain high efficiency and service standards in line with catering agreements or contracts.
- Positive problem-solving attitude and ensure smooth and timely deliveries.
- Enforce compliance with the mandatory hygiene standards and requirements.
- Ensure that kitchen operations meet delivery timeline and inventory integrity.
- Complete customer deliveries and requests and incident reporting if needed.
- Act as backup for other customer service and drivers during their absence.
- Responsible for team performance and discipline.
- Provide and coordinate ad-hoc emergency response support as needed.
- Any other ad-hoc tasks assigned from time to time.
- Salary range between $4,000 to $4,800
Job Requirements
- Proven experience in logistics or operations management, preferably in catering, events, or F&B industries
- Strong leadership skills with the ability to manage and motivate teams under tight timelines
- Excellent organizational, planning, and problem-solving abilities
- Proficient in scheduling, inventory management, and route planning
- Able to work weekends, public holidays, and flexible hours based on event needs
- Class 3 or higher driving license is an advantage
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