Catering Assistant Operations Manager/ Operations Manager

3 days ago

Bedok North, Singapore Manna Pot Catering Pte Ltd Full time $60,000 - $120,000 per year

Key Responsibilities:

  • Supervise and manage a team of operations staff to ensure the highest level of efficiency in the delivery of services and SOPs to customers in accordance with the catering agreement or contracts.
  • Plan, lead, and oversee the day-to-day logistics operations for catering events and deliveries.
  • Schedule daily delivery routes and resolve delivery issues promptly.
  • Work closely with Kitchen and Sales departments to address operational challenges, implement best practices, and maintain high standards of service.
  • Oversee and monitor all operations and logistics for all catering events.
  • Create, implement, and enforce best operational SOPs and hygiene standards.
  • Manage manpower planning to suit different catering needs, including on-site deployment.
  • Plan in advance for event requirements, including equipment, manpower, and fleet allocation.
  • Supervise and manage the delivery team, warehouse staff, and part-timers for events.
  • Ensure efficient warehouse operations, storage management, and equipment tracking.
  • Coordinate vehicle clearance, repairs, and routine maintenance with workshops.
  • Handle operational cost optimization for routes, manpower, and equipment usage.
  • Maintain high efficiency and service standards in line with catering agreements or contracts.
  • Positive problem-solving attitude and ensure smooth and timely deliveries.
  • Enforce compliance with the mandatory hygiene standards and requirements.
  • Ensure that kitchen operations meet delivery timeline and inventory integrity.
  • Complete customer deliveries and requests and incident reporting if needed.
  • Act as backup for other customer service and drivers during their absence.
  • Responsible for team performance and discipline.
  • Provide and coordinate ad-hoc emergency response support as needed.
  • Any other ad-hoc tasks assigned from time to time.

Job Requirements

  • Proven experience in logistics or operations management, preferably in catering, events, or F&B industries
  • Strong leadership skills with the ability to manage and motivate teams under tight timelines
  • Excellent organisational, planning, and problem-solving abilities
  • Proficient in scheduling, inventory management, and route planning
  • Able to work weekends, public holidays, and flexible hours based on event needs
  • Class 3 or higher driving license is an advantage

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