Merchant Sales Executive, OmniCommerce

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Role

This Sales Executive role is primarily focused on acquiring merchant partners for our Deals business, which sits under Grab's OmniCommerce umbrella. Deals are a critical driver of demand generation for restaurants, bringing diners in at scale while enabling operators to optimise seatings and revenues. In addition to deals acquisition, the role also includes opportunities to upsell reservations solutions where relevant, expanding merchant adoption across Grab's broader suite.

OmniCommerce is Grab's new umbrella of services, supporting restaurants' physical stores. Our goal is to help restaurants on our platform drive sustainable growth by becoming their demand generation engine both offline and online, with a full suite of solutions – content & discovery, reservations, table management & ordering solutions, deals, loyalty, insights & CRM, payments, and ads.

This role reports to the Manager, Merchant Sales, and is fully onsite at Grab Singapore office.

The Critical Tasks You Will Perform

• Drive deals acquisition by identifying, prospecting, and closing new merchant partners across Singapore's F&B landscape
• Develop sales opportunities through referrals, networking, cold calls, and face-to-face meetings
• Diligently follow up and close opportunities to ensure timely onboarding of new merchants
• Upsell reservations solutions where relevant to further embed Grab's value proposition with partners
• Build lasting relationships with restaurant decision makers to support sustainable partnerships
• Consult and recommend Grab products while clearly articulating the commercial value of joining the Grab network
• Collate press materials to ensure new merchants are launch-ready across Grab's distribution channels
• Work closely with Operations and Marketing to facilitate successful product adoption and client go-lives
• Contribute to tactical sales strategies to improve team efficiency and drive incremental sales output

Qualifications

What Essential Skills You Will Need

• At least 3 years of experience in B2B sales, particularly in products or service
• Proven track record in direct selling and closing sales
• Familiarity with F&B, hospitality, or digital platforms preferred but not mandatory

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.