Client Alliance Executive
2 weeks ago
Job Description (Duties & Responsibilities)
i. Follow-up on Sales Director's Corporate Accounts (replying enquiries to after sales service )
ii. Managing Sales Director's Calendar for all business meetings and sending confirmation emails /text to respective personals involved.
iii. Liaise with Customers/Business Partner's through emails, calls, face-to-face visit to Client's Office.
iv. Minutes taking in all Client /Business and Company's internal department meetings if involving Sales Director and to email out the meeting minutes within the next working day .
v. Bookings of meeting rooms & preparation which includes getting drinks or any light refreshments & cleaning up after meeting in office.
vi. Follow through Client's Accounts from enquiry to delivery & after sales service:-
a. Reply sales inquiries & process orders, sending Sales Quotations & Confirmation Orders
b. Processing and fulfilling client's orders.
c. Sourcing & Purchasing of Merch
d. Coordination of Artwork with designer, printer and client
e. Coordinating with vendors to ensure timely delivery of products.
f. Follow up with clients & suppliers on payments & invoices.
g. Offer prompt & good customer service
ii. Provide administrative, sales, customers reports & sales support to Sales Director
iii. Assist to manage and taking lead role to assist in ALL related Events for Key Accounts of the Company such as liaising with the person in charge for confirmation of events date, deployment of Manpower , all logistic planning & setups for the event, providing after events report when necessary .
vii. Perform any ad-hoc duties as & when required by Sales Director
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