Trainee Catering Officer, Tray Assembly

1 week ago

East Region, Singapore SATS Ltd. Full time $40,000 - $60,000 per year

Company description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

Key Responsibilities

You will be working in a commercial kitchen preparing inflight meals for airline clients, with the following responsibilities:

  • Oversee the operations in Tray Assembly for the presetting of meal trays
  • Monitor presetting schedule and ensure timely completion of preset activities
  • Monitor and acknowledge flight advice or movements;
  • Be able to interpret airline menu summaries, ensure photo specifications are updated according to airline specifications
  • Coordinate with respective areas (i.e. Documentation, Cabin, Production, Duty Manager etc);
  • Be able to monitor performances of service crew and contractors besides staff
  • Conduct briefings to preset team on discrepancies and work instructions
  • Plan the roster and deployment of staff
  • Be able to use PCs and computer systems related to area of work, read computerised worksheets, check and respond to emails when on duty
  • Conduct investigation of discrepancies
  • Be able to carry out ordering according to load requirements, follow proper stock control and rotation (adhere to FIFO)
  • Be able to ensure that staff and service crew adhere to HACCP and Medina food safety requirements
  • Conduct training of new staff on preset procedures
  • Possess good decision-making, problem solving, communication and training skills
  • Be able to promote team-building spirit within the work place

Key Requirement

  • Proficient in MS Office (Excel, Word)
  • Attention to details and problem solving skills
  • Demonstrate ability to work in a multicultural, multi ethnic environment and maintain effective working relations with people of different national and cultural backgrounds
  • Strong organizational and planning skills
  • Ability to quickly learn new systems, processes and procedures and adapt local practices to industry standards
  • Ability to work on teams, work at detailed level and understand the larger picture
  • Good oral and written communication skills
  • Comfortable to lift up to 15kg
  • Be able to work shifts.

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