Trainee Catering Officer, Casserole Assembly

2 days ago

Changi, Singapore SATS Ltd. Full time $30,000 - $60,000 per year

Company description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

Key Responsibilities

  • Oversee the operations in Casserole Assembly for the dishing of Business and Economy Class main courses
  • Monitor dishing schedule and ensure timely completion of dishing
  • Operations of metal detectors and casserole sealing machines (e.g. KLM and QR sealing machines)
  • Retrieve pax loads from ICCMS and assign dishing duties to dishing team in adherence to pax loads and flight schedule
  • Monitor performances of service crew and contractors besides staff
  • Conduct briefings to dishing team on dishing discrepancies and work instructions
  • Plan the roster and deployment of staff
  • Follow orders in dishing of meals as directed to the quality expected by customers, complying to food safety and hygiene regulations
  • Carry out ordering according to load requirements, follow proper stock control and rotation (adhere to FIFO)
  • Ensure production staff and service crew adhere to HACCP, Medina food safety requirements, and all hygiene procedures
  • Conduct training of new staff on dishing procedures
  • Conduct investigations on discrepancies

Key Requirement

  • Diploma in any discipline
  • Must be able to communicate in English
  • Must be able to use PCs and computer systems related to area of work (e.g. SAP, ICCMS), read computerised worksheets, check and respond to emails when on duty
  • Must be able to interpret airline menu summaries, ensure photo specifications are updated according to airline specification
  • Possess good knowledge of food hygiene and food handling procedures
  • Possess good decision-making, problem solving, communication and training skills.

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