IT Digital Services Manager | 12 Months Contract | Up to 6k

2 weeks ago

Central Region, Singapore PERSOL Full time $60,000 - $120,000 per year

Job Responsibilities

  • Oversee digital services and transformation projects.
  • Facilitate project meetings and presentations.
  • Ensure project deliverables meet quality standards and contractual obligations.
  • Manage and maintain the company intranet on SharePoint Online.
  • Track and monitor digital touchpoints, website, and analytics data.
  • Identify and implement suitable digital tools and technologies.
  • Assist in research for new digital ideas, prototyping, and service design with stakeholders.
  • Assist the Product Owner and stakeholders in identifying desired product performance and improving outcomes through data insights or design thinking.
  • Assist in developing and implementing digitalization initiatives, including data-related projects.
  • Stay abreast of emerging technologies and industry trends and develop/adopt innovative digital solutions.
  • Assist stakeholders in conducting customer research and analysis of launched products to identify new opportunities and propose re-engineering and modernisation of existing products.
  • Ensure compliance with policies, standards, and security requirements.
  • Run efficient meetings to keep stakeholders and team members updated.

Requirements:

1. Project/Product Management:

  • Experience with project management Agile
  • Competencies in User/Product Research methodologies (e.g., Agile).
  • Minimum 2 years of relevant experience in digital product management, business analysis, ICT, data analytics, or service design.

2. Technical Knowledge:

  • Understanding of digital service delivery and transformation projects.
  • Familiarity with SharePoint Online and web analytics tools.
  • Basic knowledge of RPA principles and experience with RPA software (e.g., UiPath).
  • Basic knowledge of cybersecurity principles.

3. Communication Skills:

  • Excellent verbal and written communication skills.
  • Ability to convey complex technical information to non-technical stakeholders.
  • Proficient in stakeholder management and engagement.

4. Interpersonal Skills:

  • Ability to build and maintain strong relationships with team members and stakeholders.
  • Passion for learning and applying knowledge at work.
  • Empathy and active listening skills.

5, Qualification of Staff:

  • Tertiary qualification in Information Technology, or equivalent.

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i's PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy. 

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. R , Lucas Tan

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