Pre-Sales Engineer

2 weeks ago

East Region, Singapore Datumstruct (S) Pte Ltd Full time

We are seeking a technically skilled and solution-driven Pre-Sales Engineer to join our Data Center Solutions team. This role bridges the gap between technical expertise and customer engagement — designing, presenting, and supporting integrated Data Center solutions that meet clients' operational and business objectives.


Key Responsibilities

  • Provide end-to-end pre-sales and post-sales support for Data Center Infrastructure and Smart Automation Solutions.
  • Collaborate closely with the Sales Team to identify client requirements, propose suitable solutions, and prepare detailed solution proposals.

  • Design and produce technical drawings, including:

  • Single Line Diagrams (SLD)

  • Network topology diagrams
  • System architecture layouts
  • Prepare solution design documents, technical proposals, and bill of materials (BOM).
  • Conduct technical presentations, product demos, and proof-of-concept sessions with clients.
  • Manage product forecasting, competitive analysis, and maintain up-to-date technical knowledge of our solution portfolio.
  • Coordinate with Project, R&D, and Engineering teams to ensure design accuracy and smooth project handover.
  • Stay informed about emerging Data Center technologies, such as DCIM, Smart Rack Access, Asset Tracking, Power & Cooling systems, and IoT-based monitoring solutions.

Requirements

  • Diploma or Degree in Engineering, Information Technology, or related fields.
  • Minimum 3 years of Pre-Sales or Technical Design experience in IT or Data Center environments.
  • Proficient in using technical drawing tools such as AutoCAD, Microsoft Visio, or equivalent.
  • Experience in preparing SLD and network infrastructure drawings is essential.
  • Strong understanding of Data Center systems, including network architecture, structured cabling, power distribution, and access control.
  • Excellent presentation, documentation, and communication skills.
  • Proficient in Microsoft Office and capable of creating technical proposals and solution documentation.
  • Independent, resourceful, and a strong team player with attention to detail.
  • Proficiency in Mandarin is an added advantage (for communication with Mandarin-speaking clients and vendors).
  • Able to thrive in a fast-paced, dynamic environment.

Preferred Skills

  • Hands-on experience with AutoCAD, Microsoft Visio, or other CAD/drawing applications.
  • Familiarity with DCIM, Smart Rack Access, and intelligent monitoring systems.
  • Basic understanding of network configuration, IP addressing, and device connectivity.
  • Knowledge of low voltage (LV) or extra-low voltage (ELV) systems and integration design.
  • Experience preparing technical documentation, including schematics, layout drawings, and wiring diagrams.
  • Certification in data center design, networking, or infrastructure management (e.g., CDCP, CCNA, DCCA) will be advantageous.

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