Network Engineer

1 hour ago

Jurong East, Singapore Celecti Pte Ltd Full time

# Location : Pandan Loop# Salary range: S$2.8k to S$3.2k per month# Work week : Mon to Fri (830AM-530PM)A Marine Communication Equipment and Service Provider based in Singapore serving the Asia Pacific region for over 40 years is inviting keen individual to join its team as Network Engineer (Presales & Post Sales Support).

Job Responsibilities:
Pre-sales:

- Support the sales teams in determining customer requirements and recommend appropriate solutions eg. based on vessel size and data usage requirements to pitch the right satellite solutions.
- Support the design of the communications network onboard vessels to connect to the satellite solutions recommended
- Perform the installation of IT networks (LAN setup, switches and routers settings, firewall settings etc) systems onboard vessels on satellite solutions per industry practices and vendor criteria. This includes the staging of customers’ systems and equipment and configuration settings and commissioning of services.

Post-sales:

- Track all inbound and outbound activities including monitoring, maintenance, reporting, and problem resolution.
- Use the fault ticketing system to log and track timely resolution of customer-reported issues.
- Support customer’s change requests for systems settings eg firewall settings, top-ups of pre-paid value etc.
- Update of the technical knowledge database and determine methods to improve resolution turnaround time.

Job Requirements:

- Diploma in Information Systems, computer engineering, related fields, or any related field.
- Good analytical and interpersonal communications skills.
- Good documentation and report writing skills.

Manimalah Suppiah (Ms.) | Recruiter | CEI Reg. No: R1105598 | Mobile: 86697300

Pay: $2,800.00 - $8,878.51 per month

Work Location: In person

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