Executive, Business Operations

2 days ago


West Region, Singapore DKSH Singapore Pte Ltd Full time $40,000 - $60,000 per year

Job Summary

Provide timely and effective support to the Business Operations team.

General responsibilities

  • Support superior in managing day-to-day operational task.
  • Update and prepare regular reporting of the service complaint management.
  • Coordinate with other key functions in the organization to gather and verify all necessary information.
  • Follow established guidelines or checklists to answer routine internal inquiries.
  • Recommend possible improvements or process enhancements within the area of responsibility.
  • Make simple calculations to accurately compile and report statistics.
  • Work closely with internal departments to gather and verify information.
  • Collaborate with DKSH IT, Client, and Operations teams for service solutions.
  • Ensure billing is carried out accurately and timely.
  • Ensure SOP is updated timely and proper training and documentation is sign off and filed.

Experience and Education

  • Good communication and interpersonal skills
  • Strong analytical thinking with a keen eye for detail
  • Diploma / Degree in Business Administration, or equivalent
  • Minimum two years' experience in similar role


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