concierge/guest relationship officer

Guest Services Executive (Front Office / Concierge) - JR-02097 - Rooms - Full time - Permanent - Mandarin Oriental, Singapore **GUEST SERVICES EXECUTIVE (FRONT OFFICE/CONCIERGE)** Mandarin Oriental, Singapore is looking for a Guest Services Executive (Front Office/Concierge) to join our Rooms team. Are you a master of craft? Do you thrive in a team that...

**ASSISTANT GUEST SERVICES MANAGER - CONCIERGE** Mandarin Oriental, Singapore is looking for Assistant Guest Services Manager - Concierge to join our concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to...

**GUEST SERVICES EXECUTIVE (FRONT OFFICE/CONCIERGE)** Mandarin Oriental, Singapore is looking for a Guest Services Executive (Front Office/Concierge) to join our Rooms team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you...

**Responsibilities**: - Provide courteous and professional service to both guests and customers of the Hotel. - Assist with car / hotel doors and guest luggage. - Accepts luggage and parcels for safekeeping and ensure that at all times it is recorded properly. - Ensure timely delivery of all guest luggage - Maintain appropriate standards of conduct, dress,...

Roles & Responsibilities Job Summary: We are seeking a resourceful and guest-focused Concierge Executive to support our Concierge team. This role is key to crafting unique and memorable guest experiences by offering personalized recommendations, handling guest requests and managing daily concierge operations. The ideal candidate is well-connected,...

Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all...

**Summary** Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. **Responsibilities**: - Be part of...

Roles & ResponsibilitiesThe successful candidate will play a critical role in delivering professional and expert concierge services to customers.Job Responsibilities:To deliver professional and expert concierge services to customers. To handle customer requests or enquiry via phone, email, and/or chat. Interact with customers to provide information in...

Actively seek verbal feedback from guests and implement actions to improve the guest experience. - Create a warm and welcoming arrival for guests, ensuring that they feel welcome and “at home” upon arrival. - Positively deal with and learn from guests’ complaints and comments with follow-up and feedback to the Chief Concierge/ Duty Manager to follow up...

**Overview of Duties** - Ensure effective and efficient operation of the lounge reception desk. - Provide exceptional service, ensuring total customer satisfaction to our guests at all times. - Be an ambassador of Accor Hotels and the Qantas Airways brand. **Main Responsibilities** - Provide a warm welcome as first point of contact for lounge guests. -...