Concierge Executive

19 hours ago

Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time
Roles & Responsibilities

Job Summary:

We are seeking a resourceful and guest-focused Concierge Executive to support our Concierge team. This role is key to crafting unique and memorable guest experiences by offering personalized recommendations, handling guest requests and managing daily concierge operations. The ideal candidate is well-connected, knowledgeable about local attractions and thrives in a fast-paced luxury environment.

Primary Responsibilities:

  • Assist in leading the Concierge team to deliver consistent and exceptional service to guests.
  • Provide guests with information and recommendations on local dining, attractions, transportation and events.
  • Coordinate logistics such as restaurant bookings, transportation, tickets and special arrangements.
  • Ensure smooth execution of guest requests and follow-up for a seamless experience.
  • Build and maintain strong relationships with local partners and vendors.
  • Greet and engage with guests in the lobby to offer assistance and anticipate needs and requests.
  • Maintain the Concierge desk and ensure the team has updated resources and materials.
  • Train and mentor junior Concierge team members to uphold excellent service standards.
  • Maintain guest preference records and provide thoughtful, personalized service.
  • Support the achievement of guest satisfaction and loyalty metrics.

Requirements:

  • Diploma in Hospitality or Tourism Management, or equivalent.
  • 3–5 years' experience in Concierge or Guest Services roles in luxury hotels.
  • Strong local knowledge and a wide network of contacts across services and attractions to provide concierge related services to the guests.
  • Excellent communication and interpersonal skills.
  • Proficient in using hotel management systems (e.g. Opera PMS).
  • Ability to remain calm and resourceful under pressure.
  • Flexibility to work varied shifts, including weekends and public holidays.
  • Membership with Les Clefs d'Or is a plus.
Tell employers what skills you have
Concierge Services
Entertainment
Interpersonal Skills
Hospitality Industry
Transportation
Pressure
Opera
Communication Skills
Tourism Management
Customer Service
Hotel Management
Hospitality

  • Concierge Executive

    2 weeks ago

    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Job Summary: We are seeking a resourceful and guest-focused Concierge Executive to support our Concierge team. This role is key to crafting unique and memorable guest experiences by offering personalized recommendations, handling guest requests and managing daily concierge operations. The ideal candidate is well-connected, knowledgeable about local...

  • Medical Concierge Executive

    9 hours ago

    Singapore THOMSON MEDICAL PTE. LTD. Full time

    Reporting to the Director of Business Development, the Medical Concierge Executive is to provide coordination and administrative support to the organisation’s medical concierge business. **PRIMARY DUTIES & RESPONSIBILITIES** To respond to request for services, appointments, information in a timely, responsible and professional manner. **SECONDARY DUTIES...

  • Concierge

    2 weeks ago

    Singapore JLL Full time

    Join to apply for the Concierge role at JLL 3 days ago Be among the first 25 applicants Join to apply for the Concierge role at JLL Manage the concierge counter not limited to walk in queries, calls etc. Manage switchboard calls Log all feedback and follow through until case is satisfactorily resolved Handle complaints and deploy facilities team support Use...

  • Chef Concierge

    2 weeks ago

    Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    **Summary** The Chef Concierge supervises the concierge team and is responsible for the management of all aspects of concierge functions. The Chef Concierge serves the needs of the guests by running errands, handling luggage, and coordinating guest requests with vendors. The Chef Concierge maintains and builds relationships with external hospitality vendors...

  • Concierge

    2 weeks ago

    Singapore JLL Full time

    Join to apply for the Concierge role at JLL 6 days ago Be among the first 25 applicants Join to apply for the Concierge role at JLL Get AI-powered advice on this job and more exclusive features. Minimum 3 years of experience as a receptionist Proven track record of excellent customer service Strong presence and personality Willingness to go the extra mile...

  • Membership Concierge

    4 days ago

    Singapore beBeeMembership Full time $3,000 - $4,000

    Membership Concierge">We are seeking a highly skilled Membership Concierge to join our team. As a key member of our hospitality staff, you will be responsible for delivering exceptional service to our members and their guests.">Welcome and assist members with all enquiries and bookings.Coordinate facility reservations, events, and partner services.Handle...

  • Concierge Executive

    1 week ago

    Singapore MELANA INTERNATIONAL PTE LTD Full time

    Job Requirements: Act as intermediaries to coordination between residents and the relevant service provider, which includes but is not limited to the following. - concierge greeting - porter service. - umbrella rental service. - lounge service and refreshment - complimentary tea, coffee, snacks and daily newspapers will be made available (at a venue to be...

  • Concierge Executive

    9 hours ago

    Singapore MELANA INTERNATIONAL PTE LTD Full time

    Job Requirements: Act as intermediaries to coordination between residents and the relevant service provider, which includes but is not limited to the following. - concierge greeting - porter service. - umbrella rental service. - lounge service and refreshment - complimentary tea, coffee, snacks and daily newspapers will be made available (at a venue to be...

  • Luxury Concierge Professional

    2 days ago

    Singapore beBeeLuxury Full time $45,000 - $75,000

    Job Summary:We are seeking a resourceful and guest-focused professional to support our Concierge team in delivering exceptional service to guests. This role is key to crafting unique and memorable guest experiences by offering personalized recommendations, handling guest requests and managing daily concierge operations.The ideal candidate is well-connected,...

  • Concierge Manager

    2 weeks ago

    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Ensure that Legendary Quality Experience (LQE), policies, mission, vision and objectives are followed through. - Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services. - Manages guest experiences with string focus on creating and promoting curated experiences for Fans of Mandarin Oriental - Handles guests’...