Medical Concierge Executive

2 weeks ago


Singapore THOMSON MEDICAL PTE. LTD. Full time

Reporting to the Director of Business Development, the Medical Concierge Executive is to provide coordination and administrative support to the organisation’s medical concierge business.

**PRIMARY DUTIES & RESPONSIBILITIES**

To respond to request for services, appointments, information in a timely, responsible and professional manner.

**SECONDARY DUTIES & RESPONSIBILITIES**
- Handles enquiries from medical concierge companies for outpatient and inpatient appointments.
- Liaises with Bed Management, OT, PSC, OPD for availability and to inform the medical concierge companies / insurance agents accordingly on the availability.
- Advises on the appropriate doctor based on the needs and/or insurance panel (if any).
- Updates medical concierge and agents of any new services, change in service or price revisions.
- Responds to feedback or complaints from medical concierge companies or agents.
- Escalates any service delivery issues to Management as needed.
- Inputs necessary information into the Concierge tracking sheet and ensures accuracy in information.
- Any other duties as assigned by your Supervisor from time to time.

**REQUIREMENTS**
- Minimal O levels.
- Experience in concierge services, customer relations, sales, admin, or in the medical industry (eg hospitals, private healthcare practices) is highly preferred.
- Good interpersonal and communication skills to build and maintain relationships with patients, healthcare providers, and other stakeholders.
- Good problem-solving skills.
- Ability to manage multiple tasks, scheduling, and logistics with precision.



  • Singapore MHC MEDICAL NETWORK PTE. LTD. Full time

    Under the Contact Centre department (Specialist Referral Team), the Medical Concierge Executive is responsible for assessing patient needs and guiding the referral team in directing members to suitable specialists or healthcare providers in alignment with established Standard Operating Procedures (SOPs) and guidelines. This role ensures efficient...

  • Concierge Executive

    3 weeks ago


    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:We are seeking a resourceful and guest-focused Concierge Executive to support our Concierge team. This role is key to crafting unique and memorable guest experiences by offering personalized recommendations, handling guest requests and managing daily concierge operations. The ideal candidate is well-connected,...

  • Concierge Executive

    6 days ago


    Singapore Wellnex Full time

    Company Wellnex - my-insurer.net Designation Concierge Executive Date Listed 04 Jun 2025 Job Type Entry Level / Junior Executive - Free/ProjIntern/TS Job Period Immediate Start - Flexible End Profession Customer Service / Communications Industry Healthcare / Fitness / Sports Location Name Singapore - Work from Home Allowance /...

  • Chef Concierge

    2 days ago


    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Chef Concierge **to join our team! As the **Chef Concierge **, we rely on you to: - Leading the concierge eam - Provide a personalized guest service - Engage with guests and enhance their overall experience with the resort - Create an exceptional and memorable experience for all guests - Review...

  • Concierge

    4 days ago


    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Shangri-La Rasa Sentosa, Singapore We are looking for a Concierge (Bell-Hop) to join our team! **As the Concierge (Bell-Hop), we rely on you to**: Provide a personalised guest service Assist guests with their luggage requirements Perform luggage deliveries and collections for guests promptly Provide a friendly and hospitable welcome to our guests upon...


  • Singapore GREAT EASTERN Full time

    Manager, Concierge Service (Medical Care Concierge Team) Join to apply for the Manager, Concierge Service (Medical Care Concierge Team) role at GREAT EASTERN . **About The Job:**To lead and oversee customer service operations for triage and cashless processes, ensuring timely and accurate support to customers and providers while meeting performance and...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Assistant Chef Concierge **to join our team! As the Assistant **Chef Concierge **, we rely on you to: - Assist the Chef Concierge in leading the team - Provide a personalized guest service - Engage with guests and enhance their overall experience with the hotel - Create an exceptional and...

  • Chief Concierge

    7 days ago


    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape. The Chief Concierge is responsible in assisting the Front Office Manager in directing and supervising the operations of Concierge, Bellhop and Valet services. He/she would also need to continuously improve the service efficiency of the Bellhop team. - Appraises...

  • Lifestyle Concierge

    20 hours ago


    Singapore International SOS Full time

    Join to apply for the Lifestyle Concierge role at International SOS About Aspire Lifestyles Aspire Lifestyles is a leading global provider of Concierge and Loyalty services, catering to clients in banking, payments, insurance, luxury retail, automobile, and luxury property sectors. As a pioneer in the Concierge industry, we focus on delivering exceptional...


  • Singapore Lendlease Full time

    Lendlease is currently searching for an experienced Senior Concierge / Concierge. The role will be reporting to Senior Concierge Manager & General Manager, and providing total customer satisfaction and exceptional service for our retail assets in Singapore. - Lendlease is one of the world’s leading property and infrastructure groups. Our vision is to...